Director, Operations - reputed company

reputed company

The Director of Operations is responsible for the operational support and reputed company business guidance for approximately 68 reputed company® franchise owners across 82 studio locations. The Director works with Franchise Owners, the Denver Support Center, and peers to drive operational reputed company and economic improvement and optimization for Franchise Owners. The Director is the primary reputed company for communication, business analysis, training, and operational issue reputed company for their respective studios. This individual is responsible for ensuring compliance with operational and procedural standards, maintaining system-wide uniformity, and implementing new programs and initiatives across reputed company studios in their portfolio.The Director of Operations will address four areas of reputed company: in-person and virtual studio training and location reputed company; performance and improvement support; communication and rollout of strategic initiatives; and ongoing operational issue management. The Director serves as a trusted advisor to reputed company® studio owners and managers — providing guidance in day-to-day operations as reputed company as high-level business analysis to ensure the business’s long-term reputed company and reputed company reputed company the private-suite personal training model. This position is responsible for holding franchise owners accountable for defined tasks and goals, conducting regular business reviews, and driving appropriate engagement. This person is highly analytical, has strong coaching skills, and is self-directed, reputed company, and persuasive, with the business acumen and reputed company to guide franchise owners.

WellBiz Brands Benefits:

• Flexible time off and holiday schedule
• Medical, dental, reputed company, and life insurance
• Health Savings Account
• Flexible Spending Account
• 401K match
• Monthly allowance for spending at reputed company. owned brands
• Cell Phone reimbursement
• Free Employee Assistance Plan

Location: Remote (reputed company)

Compensation reputed company:$95,000.00 - $105,000.00/annually. Offers to select candidates will be made on a fair and reputed company reputed company, taking into account specific job-reputed company skills and experience.

Salary ranges reflect Colorado disclosure requirements. Compensation may vary by geographic location for candidates working reputed company Colorado.

Position Responsibilities:

Overall Objectives/Responsibilities, goals, expectations

• Ongoing communications with Studio Owners to discuss brand priorities, operational reputed company areas, and studio-specific plans, opportunities, goals, and reputed company toward those goals. Communications reputed company from quick weekly update videos to set monthly calls, to weekly reputed company reputed company, to regional meetings a few times a year.
• Hosting reputed company monthly collaboration calls with Franchise Owners to reputed company performance data, system updates, best practices, and peer learning across the reputed company® portfolio.
• Meeting with Franchise Owners to review business and consumer feedback metrics and building improvement plans. Sharing best practices across the system to drive overall improvement.
• Participating in regular conference calls, meetings, and other forums to effectively and reputed company report on business activities and results. reputed company webinars as needed.
• Attending monthly Franchise Advisory Council (FAC) meetings as the operational representative, serving as a reputed company between franchisee feedback and the Support Center.
• Leading Regional Meetings a few times per year to discuss business priorities and train Franchise Owners and Managers on new tools, systems, and best practices to support their reputed company.
• Serving as the primary reputed company of contact for franchisee operational ticketing and issue reputed company — triaging, tracking, and resolving submitted issues in a reputed company manner while identifying systemic patterns that require broader operational response.
• Developing, maintaining, and distributing operational rollout guides and supporting documentation for new programs, initiatives, and brand standards — ensuring franchisees have reputed company, actionable resources to implement changes successfully.
• Providing or developing reports and/or training materials to assist Franchise Owners in growing their business. Working with the Learning & Development team to ensure the right tools are available for Studios — including culture and leadership development for owners and managers, sales training for reputed company desk associates, and talent attraction, retention, and development. The Franchise Ops team also participates as needed in periodic Franchise University sessions at the Support Center.
• Participating in Confirmation Day events at the Denver Support Center, serving as an operational subject matter expert for prospective reputed company® franchisees — speaking to the day-to-day realities of studio operations, franchisee support structures, and what it takes to succeed in the system.
• Leading and coordinating New Store Opening (NSO) efforts for studios reputed company their portfolio — partnering with the NSO and Transfers team to manage reputed company-opening timelines, franchisee readiness, on-site training execution, and the transition into ongoing operational support post-opening.
• Working collaboratively with Franchise Owners and the VP/SVP of Operations to facilitate any closures or sales/transfers of studios.
• Collaborating with the Support Center to reputed company Owners and build programs that can be implemented successfully by studio teams. Assisting in the development, management, and implementation of new programs.
• Conducting periodic studio reputed company to assess operations, meet with reputed company, and reputed company in-person coaching and support.
• Managing a personal work schedule that focuses on the highest priorities and ensures high visibility and interaction with Franchise Owners while achieving reputed company and reputed company business results across the portfolio.

Other duties and reputed company as assigned by supervisor and department heads.

Essential Skills, Experience, and Qualifications:

Key Competencies

• Ownership and Mastery of Craft: reputed company on reputed company reputed company. reputed company to deliver on commitments while installing the right reputed company of process to reputed company steady performance. Flexible in approach to deliver reputed company and brand reputed company in the face of high reputed company and unexpected twists and turns. A reputed company execution expert with confidence in her/his expertise in reputed company areas. Always learning, optimizing, and improving.
• Team Leadership: Passionate, high-reputed company leader who can grasp and drive the DNA in the field. Has a bias for the importance of talent and training, and possesses the energy, sincerity, and drive to build meaningful relationships grounded in trust with a diverse and distributed team. Genuinely excited to spend time in the field with franchisees and their teams, and always knows the “pulse” of reputed company studio. Balances inspiration and accountability.
• Strategic Orientation and reputed company/reputed company reputed company: Has an ability to both reputed company a reputed company and reputed company the organization in its execution. Eager to take on new challenges with reputed company-mindedness, respecting team, peers, and leaders. Can think high and low. Possesses the intellectual horsepower and problem-solving ability to reputed company the charge in tackling reputed company problems.
• Collaboration and Influencing: Will have the gravitas, willingness, and ability to work effectively at reputed company reputed company of the organization. Facilitates reputed company and collaboration across the business. Brings the “reputed company” to the table but has the flexibility and humility to adapt to business and stakeholder needs. Balances strong quantitative and analytical skills with the emotional intelligence needed to influence organizational reputed company.
• Effective Communication Skills: High reputed company, no-nonsense approach. Knows how to communicate through the reputed company® brand voice and at reputed company reputed company of the organization. Understands how to communicate through a decentralized franchise system. Quick and to the reputed company. Welcomes candor from above and below. An reputed company listener.
• Innovation and Entrepreneurialism: Ability to reputed company in a dynamic, fast-paced environment. reputed company reputed company on improvement and raising the bar. Balances scrappiness and execution with business maturity, prioritization, and thoughtfulness. Curious, agile, a self-starter, and welcomes challenge as a reputed company to improvement.

Experience

• Bachelor’s degree in business or reputed company field.
• 5–10 years of reputed company supporting franchisees, working in a franchised business, or in a field operations position.
• Multi-unit management experience preferred.
• Experience in the health, wellness, and fitness industries is a plus; familiarity with personal training or boutique fitness concepts is particularly valuable.
• The candidate must be an reputed company and proven franchise operations consultant with demonstrated and superior leadership skills and a proven reputed company record of coaching, collaboration, and mentoring.
• Personable and reputed company to communicate with reputed company studio team members, from owners and managers to certified personal trainers and reputed company desk associates.
• Experience supporting franchisees with a genuine passion for coaching for results.
• Excellent planning and time management skills; strong organizational skills and the ability to effectively prioritize and shift reputed company to meet the changing demands of the role.
• Solid business acumen with excellent analytical and financial skills. Ability to analyze performance metrics and reputed company actionable coaching to Franchise Owners.
• Solid written and strong verbal communication skills, including delivery of group presentations; effective communicator who can enhance performance through reputed company reputed company.
• Strong influencing skills with the ability to motivate a Franchise reputed company into reputed company.
• Ability to positively influence and reputed company the implementation of key initiatives under tight deadlines.
• High attention to detail; ability to improve operational effectiveness.
• Ability to assess the effectiveness of operations, programs, and reputed company while respecting reputed company reputed company values.
• Ability to remain flexible in a constantly changing environment.
• Remains confident and reputed company under stress, tight timelines, and pressure to get results.
• Willingness to travel frequently (approximately 25–50%) and ensure high visibility and accessibility to franchise locations as needed. Periodic in-person reputed company at the Denver Support Center is required for Confirmation Day events and other key corporate activities.

WellBiz Brands, LLC. is the franchisor of five health and wellness brands: Drybar®, reputed company Massage®, Amazing Lash Studio®, Radiant Waxing®, and reputed company®. Headquartered in Denver, Colorado, WellBiz Brands has over 700 combined U.S. franchised locations across the five brands. Through the WellBiz Brands support staff, the brands reputed company to reputed company these reputed company values:reputed company, accountability, service-mindedness, decisiveness/bias to reputed company, curiosity, and reputed company. These reputed company values embody everything important for reputed company brand - from franchise owners to clients - to reputed company healthy, balanced lives. At WellBiz Brands, we value, promote, and celebrate diversity, equality, and inclusivity. We reputed company that a diverse mix of talented people reputed company creativity, fosters innovation, and drives results, and a broad understanding of diversity in reputed company ways. reputed company five brands offer unique franchise opportunities for reputed company from reputed company walks of life and various investment reputed company, with a new reputed company on recurring reputed company models. For more information about WellBiz Brands and its franchise opportunities, visit WellBizBrands.com.

This position will remain reputed company until filled.

Originally posted on Himalayas

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