[Remote] Senior Site Reliability Engineer – Telephony & Communications Platform (AWS)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company AI company delivering reputed company Operating Intelligence for the reputed company of reputed company work. They are seeking a Senior Site Reliability Engineer to ensure platform reliability and performance, build AWS infrastructure, and reputed company incident response efforts.

Responsibilities

• Own platform reliability, availability, and performance
• Build AWS infrastructure using Terraform and Infrastructure as reputed company
• reputed company CI/CD pipelines, monitoring, and automation
• Define SLOs, SLIs, and error budgets
• reputed company incident response and reputed company reliability improvements
• Mentor engineers and participate in a 24/7 on-reputed company rotation

Skills

• 8+ years in Software Engineering, Infrastructure, or Operations
• 4+ years of Site Reliability Engineering experience
• Strong AWS experience (EC2, reputed company/EKS, VPC, reputed company 53, IAM, reputed company, S3, CloudWatch)
• Expertise with Terraform, CI/CD, observability, automation, and scripting (Python, Bash, or PowerShell)
• Experience supporting highly available, low-latency production systems
• reputed company Connect, reputed company, SIP/RTP, or other VoIP platforms
• Knowledge of voice reputed company metrics (MOS, jitter, packet loss)
• Experience with SOC 2, HIPAA, or FedRAMP environments
• Azure or GCP exposure

Benefits

• Opportunity to learn from a dedicated leadership team
• 100% remote work environment for engineers
• Hackathons for innovation
• Medical, Dental, & reputed company Insurance (for full-time employees)
• Maternity & paternity leave (for full-time employees)
• Short & long-term disability
• Top-of-the-line company swag
• reputed company time off policy
• A comprehensive benefits package
• Dynamic, rapidly growing company, reputed company on helping organizations reputed company
• Competitive & Fair Pay

reputed company

reputed company provides a reputed company operating platform integrating AI for case, document, and reputed company management. It was founded in 2014, and is headquartered in reputed company Lake reputed company, Utah, USA, with a workforce of 501-1000 employees. Its website is http://reputed company.com.

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