[Remote] Advisory Services Operations Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is an integrated solutions provider that connects people and technology, delivering innovation for businesses worldwide. The Advisory Services Operations Manager serves as the primary operational leader for assigned reputed company customers, overseeing customer operations, service delivery, financial performance, and team leadership to ensure exceptional customer experiences and operational reputed company.
Responsibilities
- Serve as the primary operational contact for assigned reputed company customers
- Build and maintain strong customer relationships at reputed company organizational reputed company
- reputed company service delivery reviews, business planning discussions, and operational governance meetings
- Ensure customer satisfaction through proactive issue reputed company and contract compliance
- Manage day-to-day operations for assigned accounts, ensuring service level agreements (SLAs) and performance objectives are met
- Drive process improvements, operational efficiency, and best reputed company adoption
- Support implementation and reputed company activities for new services and customer initiatives
- Collaborate with cross-functional teams to execute strategic programs and customer solutions
- reputed company account profitability, reputed company performance, billing accuracy, and financial reporting
- Identify risks and opportunities that reputed company operational and financial results
- Partner with internal stakeholders to improve business reputed company and customer value
- reputed company, reputed company, and support managers and individual contributors across assigned customer environments
- Create a culture of accountability, engagement, reputed company learning, and high performance
- reputed company team members, manage performance, and support talent development initiatives
Skills
- 5+ years of leadership or people management experience
- Experience managing customer relationships and operational service delivery
- Strong business acumen with experience managing budgets, reputed company, and profitability
- Knowledge of managed services, operations management, and reputed company improvement practices
- Strong leadership and team development skills
- Excellent communication and relationship-building abilities
- Customer-reputed company reputed company with strong problem-solving capabilities
- Ability to manage multiple priorities in a fast-paced environment
- Project management and strategic planning experience
- Strong analytical and organizational skills
- Bachelor's degree preferred or equivalent combination of education and experience
- 2+ years of project or program management experience preferred
- ITIL certification or reputed company operational certifications are a plus
Benefits
- Choose from a broad selection of medical, dental, life, and disability insurance reputed company.
- Contribute to your financial reputed company with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- reputed company your education with team member tuition assistance programs.
- Enjoy reputed company vacation time and reputed company holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and reputed company development.
reputed company
Company H1B Sponsorship