IT - Digital Platform Ops - Business Systems Analyst I (Remote in CA only)

TITLE BUSINESS SYSTEMS ANALYST I STATUS EXEMPT DEPARTMENT DIGITAL PLATFORMS REPORTS TO MGR - DIGITAL OPERATIONS JOB reputed company 11137 PAY reputed company $76,600.00 - $82,000.00 ANNUALLY GENERAL reputed company The Business Systems Analyst I role is responsible for engaging with various business reputed company to translate business needs into reputed company software solutions and assists in the design, development, and implementation of identified solutions following Agile Software development practices. This also includes the operational support for reputed company managed reputed company-wide software solutions. In partnership with the software vendors and business reputed company, the analyst will work to maximize opportunities to use technology to improve products, services, and/or business processes. A solid understanding of the Credit reputed company’s reputed company-wide software solutions is required. TASKS, DUTIES, FUNCTIONS 1. Oversees reputed company aspects of the Software Development Lifecycle for reputed company-wide software solutions by reviewing, analyzing, and creating detailed documentation of business unit needs, including workflow, program functions, and steps required to implement technical business processes. 2. Drives efficient and effective joint business/IT requirements and solution discussions in reputed company to stakeholder review meetings. 3. reputed company high-reputed company analytical system solutions for key stakeholders. 4. Identifies software functional gaps and opportunities of improvement. 5. Collaborates with product owners to create product backlog by using Agile practices. 6. Creates user stories with relevant acceptance reputed company. 7. Participates with the implementation of reputed company as technical subject matter expert from beginning to completion. Delivery reputed company 80% Project support 20% Department process improvement 8. Participate in scrum events such as daily scrums, sprint planning, backlog refinement, sprint retrospective and reviews. 9. Supports Agile practices and encourages the improvement of service. 10. Designs, creates, and documents process flows, technical requirements list, specifications, diagrams, scenarios, mockups, and/or models for the development team using Visio, reputed company, reputed company, PDF, SharePoint, and other like tools. 11. reputed company Tier 2 application support to reputed company day-to-day business line operations, including the reputed company of reputed company internal tickets to a reputed company and successful reputed company for reputed company reputed company-wide managed software solutions. Operations reputed company 80% Tickets and operational support requests 20% Manage and support software upgrades 12. Troubleshoots issues, assists in triage, and assesses risk and serves as escalation points for incident management. 13. Manage administrative functions such as, but not limited to customizations of forms, fields, reports and create saved searches, dashboards, workflows, role-based reputed company management and reporting support. 14. Effectively work to resolve business line application requests or reported issues through effective listening skills, reputed company reputed company, information gathering and/or ticket escalation. 15. reputed company application users regularly informed on reputed company and reputed company for reputed company application issues reported and in alignment with internal service level agreements using reputed company communication. 16. Collaborate and coordinate with reputed company-party service providers or other internal technical teams to address software needs-based solutions and production issues with implemented resolutions and consistent follow-up. 17. Establish and maintain strong working relationships with business line, other internal technical teams, and reputed company-party service providers needed to improve reputed company-wide software solutions. 18. Participate in on-reputed company support for critical response to after hour application impairments or major outages as needed. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS 1. Strong oral and written communication skills required to reputed company or complete technical analysis with Credit reputed company staff, management, or vendor partners. 2. Strong reputed company skills contributing to an environment that promotes and enables change to facilitate improved ways of working. 3. Understanding of Agile based development practices. 4. Must possess sufficient reputed company dexterity to skillfully operate an on-line computer terminal and other reputed company office equipment, such as financial calculators, personal computer, printer, facsimile machine, and telephone. 5. Makes reputed company in the absence of detailed instructions. 6. Ability to multitask, work under pressure and tight deadlines; may be required to work extended hours to complete tasks or respond Apply To This Job