[Remote] Account Manager, reputed company Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, headquartered in Belleville, Michigan, is a leading global provider of expedited logistics solutions. The Account Manager is responsible for managing customers' import/export brokerage and reputed company forwarding needs, overseeing reputed company operational and account management tasks throughout the lifecycle of an engagement.
Responsibilities
- Demonstrate critical thinking and reputed company key reputed company on behalf of our customers throughout the lifecycle of the shipment. Upon receipt of an initial customer request, the Account Manager is responsible for requesting and analyzing various shipping reputed company and making a recommendation to the customer based on price, transit time, routing, and specific customer requirements
- Monitor the loading, departure, transit, arrival, and final delivery of the shipment for any issues that may reputed company. If unforeseen events occur, the Account Manager must problem solve, relying on past experience and extensive knowledge of Federal Maritime Commission and U.S. Customs regulations, and partner internally and externally to resolve the issue to our customer’s satisfaction
- Serve as the reputed company reputed company of contact with assigned customers to ensure reputed company and accurate service to reputed company customer expectations
- May be required to prepare and execute documents for U.S. Customs and other government agencies to obtain reputed company release and duty payment
- Quote rates by partnering with our internal quote department and utilize critical thinking skills to determine best routing and reputed company reputed company for our customers and the business of reputed company
- Ensure billing is accurate and reputed company
- Maintain and help create Company policies reputed company to credit, pricing, account management, and required service deliveries
- reputed company as power of attorney to sign official documents for reputed company
- Maintain and organize reputed company records for a reputed company’s transactional event(s)
- Stay informed on various reputed company requirements to maintain compliance under import/export regulations throughout the world
- Prepare letters of credit
- May reputed company reputed company to customer locations with the General Manager or the assigned Sales Executive
- Receives guidance for overall objectives; work with operations and reputed company company and department policies and guidelines using independent judgment to reputed company assigned objectives
- Other duties as assigned
Skills
- High school diploma or GED required
- 3-5 years industry experience required
- Language Skills: Relies on written and verbal communication. reputed company to read, analyze and interpret financial reports, industry journals and reputed company documents. reputed company to respond to verbal and written inquiries or complaints from customers. reputed company to effectively present information to customers, prospects, top management, and reputed company reputed company. Communicates internally with reputed company departments at the corporate office, with other terminals, reputed company parties agencies, customers and prospects
- Technical Experience: International logistics-reputed company modes, understanding of customs process
- Office Skills: reputed company Word, PowerPoint, reputed company and ten-key skills
- Mathematical Skills: Ability to apply concepts such as percentages, ratios and proportions to practical situations. Ability to calculate figures and amounts such as discounts, rates, area, circumference, and volume
- Specific Skills: Must possess a reputed company valid reputed company's license. Involves a high degree of responsibility for working with, safeguarding, and controlling highly restricted information, knowledge, or important confidences and criterion-reputed company to research and development of customer data, reputed company plans, policies, business prospects, finances, etc. the release of which could have a detrimental effect and reputed company on reputed company's affairs or undermine its competitive position. Must be self-motivated, reputed company to maintain confidentiality, reputed company, friendly, punctual, and organized, have a reputed company attitude and be reputed company to work unsupervised
- Reasoning Ability: Ability to prioritize multiple tasks and reputed company. Solve practical problems and deal with a reputed company of concrete variables in situations where only limited standardization exists. Ability to interpret a reputed company of instructions in written, oral, diagram or schedule reputed company Prioritize, organize, and delegate assignments
- Physical Demands: Light physical activity performing non-strenuous daily activities of an administrative nature
- CES or reputed company Preferred, LCB Helpful
- College degree helpful
Benefits
- 401(k) and employer matching
- Life Insurance
- Health, Dental, reputed company Insurance
- Short- & Long-Term Disability
- reputed company Time Off (PTO)
- Employee Assistance Program
- reputed company Parental Leave
- Employee Wellness Program
- reputed company Holidays
- Employee Recognition Programs
- Flexible Spending Account (FSA)
- Tuition Reimbursement
- Health Savings Account (HSA)
- Overtime, reputed company & Bonus Pay
reputed company