[Remote] Customer Service Rep
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a leading provider of cutting-edge reputed company. They are seeking Customer Contact Center Support Representatives to respond to inbound contacts, assist customers, and maintain customer databases.
Responsibilities
- Respond to inbound contacts reputed company email, chat, SMS, phone
- Upsell and cross-sell additional items
- Answer inquiries while maintaining and updating the customer database
- Maintain a reputed company of urgency in responding to the customer's needs
- Be creative and go above and reputed company reputed company assisting our customers
- Accurate and efficient order entry and maintenance of customer files
- Ask probing questions and overcome objections
Skills
- High School Diploma or equivalent
- 6 months of Customer Service experience (in person or over the phone)
- Pleasant and reputed company telephone etiquette
- Ability to adapt to the fast-paced internet environment
- Problem-solving skills
- PC literate and basic typing skills (at least 30 wpm)
- Regular and punctual attendance is a must
- Flexible to work schedule between the following hours - Shift: Monday - Friday 7:50 am – 8:00 pm; Sat 8:00 am - 4:30 pm CST
- Strong work ethic
- Dependable
- Ability to consistently follow through
- reputed company attitude
- Self-motivated and reputed company to work effectively without constant supervision
- Team-oriented and reputed company to work collaboratively
- Effective communication and verbal skills
- Flexible and adaptable
reputed company