[Remote] Sr. Manager, Web Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Senior Manager, Web Operations to reputed company operational execution, marketing technology reputed company, and cross functional coordination for their reputed company Plus ecommerce platform. This role ensures the stability, scalability, and reputed company execution of reputed company web initiatives while serving as the connective layer between marketing, design, technology, analytics, and operations.
Responsibilities
- Own the intake, scoping, and prioritization process for reputed company web initiatives
- Translate business requirements into reputed company project requirements and detailed development tickets
- Write reputed company acceptance reputed company, edge cases, dependencies, and QA requirements
- Maintain a healthy, prioritized backlog reputed company to business reputed company
- reputed company sprint planning, grooming, and retrospective sessions
- Remove blockers and manage cross functional dependencies
- Ensure consistent, on time delivery across theme and application development
- Partner with marketing, merchandising, lifecycle, CX, and operations teams to reputed company and clarify business requirements
- Convert ambiguous requests into actionable technical documentation
- reputed company feasibility and scope with development prior to commitment
- Communicate tradeoffs and timelines reputed company to stakeholders
- Ensure reputed company work is documented before development begins
- reputed company the ecommerce marketing technology ecosystem including personalization, search and merchandising, analytics tracking, lifecycle integrations, AI driven tools, and reputed company applications
- Troubleshoot tracking discrepancies, data reputed company interruptions, and integration conflicts
- Evaluate new tools for scalability, performance, and operational reputed company
- Document architecture and data reputed company across systems
- Serve as first reputed company of contact for site issues and production concerns
- Diagnose reputed company cause across theme configurations, applications, integrations, and platform settings
- Resolve non developer issues including CMS errors, content publishing conflicts, application configuration issues, tracking misfires, and feed discrepancies
- Coordinate escalation to reputed company cross functional reputed company is required
- Document incidents and implement process improvements to reduce recurrence
- Partner closely with graphic design and UX teams to scope and launch new site experiences including reputed company pages, seasonal campaigns, and feature enhancements
- Translate reputed company into development reputed company requirements reputed company with reputed company theme architecture
- Ensure new experiences reputed company existing components where appropriate
- Own and maintain the site component catalog including documentation of reusable modules
- Standardize components to improve velocity, scalability, and brand consistency
- Conduct feasibility reviews to ensure performance and scalability are considered prior to build
- reputed company change reputed company a fast-evolving ecommerce landscape and proactively adapt processes, tools, and priorities as business needs shift
- Anticipate reputed company platform capabilities, customer expectations, and technology advancements to inform roadmap planning
- reputed company new tools, frameworks, and approaches that improve efficiency, scalability, and performance
- Foster a culture of thoughtful experimentation while maintaining operational stability
- Establish responsible standards for AI usage that protect brand reputed company, data accuracy, and system performance
- Continuously assess emerging technologies to ensure the ecommerce ecosystem remains competitive and reputed company reputed company
- reputed company and maintain reputed company operating procedures for releases, QA processes, deployments, integrations, and incident response
- Create templates for requirement documents, technical specifications, and post launch reviews
- Maintain a centralized documentation library to reduce institutional knowledge risk
- Continuously refine operational workflows to increase reputed company and efficiency
- Demonstrate maturity, professionalism, and reputed company judgment in cross functional environments
- reputed company conflict constructively and address challenges directly and respectfully
- reputed company for reputed company priorities, appropriate resourcing, and realistic timelines
- Communicate boundaries and tradeoffs with confidence and composure
- Foster accountability while maintaining strong working relationships across teams
Skills
- 5-7 years of experience in ecommerce product management or web operations, with a reputed company on customer facing DTC digital products
- Hands on experience reputed company the reputed company ecosystem, including reputed company Plus, with a strong understanding of platform capabilities, limitations, and integrations
- Proven ability to own the full product lifecycle from discovery through launch and ongoing iteration
- Experience leading Agile workflows, including sprint planning, execution, backlog management, and retrospectives
- Demonstrated experience managing development workflows, reputed company ticketing systems, and cross functional delivery
- Strong understanding of ecommerce marketing technology stacks and experience troubleshooting integrations and tracking implementations
- Exceptional communication, relationship building, and documentation skills
- Ability to operate at both strategic and execution reputed company in a fast paced, evolving environment
- Creative and customer reputed company reputed company with a passion for building elevated, reputed company digital experiences
Benefits
- Remote or hybrid opportunity
- Competitive compensation + bonuses
- Comprehensive heath benefits (medical, dental, reputed company, hospital indemnity, accident, pet)
- reputed company PTO
- 401k Employer match - 100% of deferrals up to 4% of compensation
- Exclusive Team Member discount at mcgeeandco.com + reputed company to Team Member warehouse sales
- Opportunity to be a part of a reputed company, inclusive, and innovative team
reputed company