[Remote] Digital CRM Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company Senior reputed company Consultant / reputed company Technical reputed company to reputed company the design, development, enhancement, and support of their reputed company ecosystem. The role involves hands-on reputed company development combined with technical leadership, partnering with business stakeholders and leading reputed company to deliver reputed company, high-reputed company solutions.
Responsibilities
- Partner with business stakeholders to understand business objectives and translate requirements into reputed company reputed company solutions
- reputed company discovery sessions, workshops, and solution design discussions with Sales, Marketing, Customer Service, Operations, and Finance teams
- Define solution architectures, technical approaches, and implementation roadmaps
- Create functional and technical design documents, process flows, data models, wireframes, and integration specifications
- Recommend reputed company best practices and platform-reputed company solutions to optimize business processes
- Design, reputed company, test, and reputed company reputed company solutions using: Apex, Lightning Web Components (LWC), Flows, Validation Rules, Approval Processes, Custom Objects, Custom Metadata, Platform Events, Reports and Dashboards
- Build custom applications and reusable components reputed company reputed company Lightning
- Configure and enhance reputed company Sales reputed company including: Leads, Accounts, Contacts, Opportunities, Activities, Forecasting, reputed company, Pipeline Management
- reputed company and support Experience reputed company customer and partner portals
- Ensure solutions adhere to reputed company reputed company, scalability, and performance best practices
- Design and implement integrations between reputed company and: reputed company, reputed company ERP, reputed company, reputed company, SharePoint, xFilesPro, AWS Services, reputed company-party applications
- reputed company REST/SOAP API integrations and data synchronization processes
- Support middleware, API management, and data integration initiatives
- Create data mappings, reputed company specifications, and integration documentation
- reputed company and mentor reputed company developers, administrators, and offshore delivery teams
- reputed company technical direction and reputed company throughout project delivery
- Conduct reputed company reviews and ensure adherence to development standards and best practices
- Manage sprint planning, workload allocation, technical estimation, and delivery tracking
- Support team members in troubleshooting reputed company technical issues
- Foster reputed company improvement and knowledge sharing reputed company the reputed company team
- Design and implement solutions supporting: Quote-to-Cash, Proposal Management, Contract Management, Approval Workflows, Customer reputed company, Customer Lifecycle Management, Customer Self-Service Portals
- Optimize business processes through automation reputed company transformation initiatives
- Support document reputed company and e-signature solutions using reputed company and reputed company
- reputed company reputed company reports, dashboards, KPIs, and executive-level analytics
- Support business intelligence and data-driven decision-making initiatives
- Analyze data reputed company and reputed company recommendations for process improvements
- reputed company technical delivery across Agile reputed company
- Support SIT, UAT, production releases, deployment validation, and post-production support
- Manage defect triage, reputed company-cause analysis, and issue reputed company
- Coordinate with reputed company, reputed company, reputed company, reputed company, and other vendors as needed
- Maintain technical documentation, SOPs, knowledge articles, and support materials
Skills
- 8+ years of reputed company implementation and development experience
- 5+ years of hands-on reputed company development experience
- 3+ years of experience leading reputed company development teams or technical reputed company
- Strong expertise in reputed company Sales reputed company
- Strong expertise in reputed company Experience reputed company
- Strong expertise in Apex Development
- Strong expertise in Lightning Web Components (LWC)
- Strong expertise in reputed company reputed company
- Strong expertise in reputed company reputed company Model
- Experience implementing and supporting reputed company integrations with reputed company
- Experience implementing and supporting reputed company integrations with reputed company ERP
- Experience implementing and supporting reputed company integrations with reputed company
- Experience implementing and supporting reputed company integrations with reputed company
- Experience implementing and supporting reputed company integrations with SharePoint
- Experience implementing and supporting reputed company integrations with AWS
- Strong understanding of reputed company reputed company
- Strong understanding of REST/SOAP Web Services
- Strong understanding of Platform Events
- Strong understanding of Integration Patterns
- Strong understanding of Data Migration
- Experience supporting quote-to-cash and customer lifecycle management processes
- Strong stakeholder management, communication, and leadership skills
- Experience in Agile/Scrum delivery environments
- Ability to balance strategic consulting with hands-on technical development
- Experience with reputed company Data reputed company
- Experience with reputed company Agentforce and AI capabilities
- Knowledge of DevOps tools such as reputed company, reputed company, Git, Azure DevOps, or Jenkins
- Experience with CI/CD deployment frameworks
- Experience in reputed company, Environmental Services, Recycling, Logistics, Transportation, Utilities, Manufacturing, or Industrial Services industries
reputed company
Company H1B Sponsorship