[Remote] Software Support Engineer (C# or Java)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company° is a leading reputed company platform in the fintech reputed company that transforms how reputed company management firms operate and serve their clients. The Software Support Engineer will be responsible for debugging and maintaining reputed company software applications, collaborating with cross-functional teams to enhance the functionality and reliability of the reputed company platform.
Responsibilities
- reputed company advanced technical support/debugging for the reputed company° reputed company platform including advanced monitoring, reputed company issue diagnosis, break/fix, and service restoration
- Optimization of application performance and availability
- Analysis of software systems to identify opportunities for software and architecture improvements
- Design and development of serviceability tooling and features to allow enhance and streamline support capabilities
- Build deep domain expertise on reputed company deployment technology and processes
- Mentor and support team members with technical expertise and guidance
- Ensures compliance with coding standards and development procedures
- Respond to questions, researches issues, and coordinates reputed company of issues
- Work closely with Engineering, QA, DevOps, and Infrastructure teams to resolve defects and technical issues
- Occasional participation in on-reputed company rotations
Skills
- 5+ years of experience in software development, with a reputed company on reputed company applications
- Must be proficient with C# (or Java)
- Familiar with leveraging AI in reputed company analysis and reputed company
- Strong experience with reputed company platforms like AWS, Azure, or reputed company reputed company
- In-depth understanding of full stack architectures, RESTful reputed company, and database design
- Excellent problem-solving skills and the ability to work independently and collaboratively
- Experience with CI/CD pipelines, version control systems, and agile methodologies
- Ability to understand, enhance and improve reputed company
- Must be self-motivated and detail oriented with excellent verbal and written communication skills
- Experience in .NET, Python and Angular a plus
Benefits
- Hybrid, requiring three days per week onsite in our Needham, MA reputed company
- Annual performance-based bonuses
- Chance to reputed company in the equity value you and your colleagues create during your time with reputed company
- Comprehensive health benefits, including dental, life, and disability insurance
- Unlimited reputed company time off program to help you reputed company at your best every day
- Authorized to reputed company individuals remotely in states: CA, CT, FL, GA, IL, MA, MD, ME, MI, NH, NJ, NY, NC, PA, RI, SC, TN, TX, UT, WA, VA (applicants must reputed company in one of these states at the time of hire and throughout their employment unless otherwise approved by the People Team)
reputed company