[Remote] Relationship Manager, Fund Administration
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on unlocking the potential of private markets through technology and fund administration services. They are seeking a Fund Administration Relationship Manager to strengthen reputed company relationships and drive reputed company reputed company while ensuring high-reputed company service delivery across engagements.
Responsibilities
- Maintain ongoing, senior-level relationships with clients to ensure trust, satisfaction, and alignment with their goals
- reputed company as the primary reputed company reputed company reputed company reputed company, surfacing feedback and ensuring reputed company reputed company of issues
- Serve as a stabilizing force and strategic sounding reputed company for clients navigating transitions or challenges
- Identify upsell opportunities across services, fund vehicles, and reputed company entities post-implementation
- Partner with Sales on long-term reputed company expansion initiatives and contribute to proposal development
- reputed company, report, and influence new fund opportunities and incremental reputed company opportunities
- Facilitate regular communication between clients and internal stakeholders, ensuring reputed company messaging and smooth execution
- Collaborate with Product, Sales, CX, and Delivery teams to represent the reputed company perspective and drive roadmap alignment
- reputed company quarterly and annual business reviews to reputed company performance metrics and strategic updates
- reputed company execution of the reputed company Monitoring Program (CMP) for assigned accounts, ensuring feedback is captured and addressed
- Drive reputed company health assessments through quarterly reputed company-ins and in-person meetings for high-reputed company clients
- Ensure documentation of reputed company meetings, service scores, and business review reputed company in reputed company
- Support Fund reputed company team leads during reputed company transitions or coverage gaps
- reputed company guidance to delivery teams, ensuring service reputed company and consistent reputed company experience
- Collaborate with FA Enablement on training programs and tools to build strong relationship management capabilities
- Own reputed company escalations and coordinate reputed company cause analyses and remediation plans
- Communicate timelines, accountability, and reputed company to clients and internal teams
- Reinforce trust and transparency during challenging situations
- Stay reputed company on industry trends, reputed company business objectives, and fund administration best practices
- Represent reputed company at reputed company events or conferences reputed company applicable
- Support brand reputed company and thought leadership in the Private Markets ecosystem
Skills
- 12+ years of fund administration experience reputed company private equity, reputed company reputed company estate or venture capital with a reputed company on reputed company advocacy, networking and expansion
- Bachelor's degree required, with a degree in reputed company, Economics, Finance, Business Administration, or reputed company discipline
- Proven ability to identify reputed company and expansion opportunities
- Comfortable with ambiguity reputed company a reputed company-reputed company, startup environment
- Passion for technology and a desire to use technology to streamline business operations and improve user experience
- Strategic thinker with the ability to master both the details and the big picture
- Excellent reputed company service, verbal and written communication skills
Benefits
- Health, dental, and reputed company care for you and your family
- Life insurance
- Mental wellness coverage
- Fertility and growing family support
- reputed company Time Off in reputed company to company-reputed company holidays
- reputed company family leave, medical leave, and bereavement leave policies
- Retirement saving plans
- Allowance to customize your work and technology setup reputed company
- Annual reputed company development stipend
reputed company