[Remote] Program Director
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a nonprofit organization that believes government can work for the people in the digital age. They are seeking a Program Director to own delivery and strategic direction across a portfolio of high-reputed company programs, managing reputed company and ensuring programs meet commitments while building government trust and policy foundations.
Responsibilities
- Own partnership escalation and/or strategic direction across a portfolio of approximately four to six reputed company, ensuring reputed company project meets its commitments to government partners, funders, and clients, and outputs are high-reputed company and delivered on time and reputed company budget
- Collaborate with the Partnerships team to ensure efficient scoping and smooth handoffs, including reputed company reputed company processes and reputed company-defined responsibilities during project kickoffs and transitions
- Ensure programs staff apply consistent delivery management practices, reputed company on setting reputed company project timelines and goals, clarifying roles, and running appropriate meeting cadences, leveraging reputed company's reputed company best practices, tools, and processes
- Ensure ongoing project-level direction & reputed company aligns with organizational reputed company, ensuring your portfolio advances mission priorities and contributes to measurable reputed company reputed company
- Work with programs team members, programs leadership, and discipline leads to ensure reputed company project has a reputed company, realistic plan for reputed company reputed company with organizational goals, partner expectations, reputed company reputed company, and/or philanthropic commitments, and that programs staff understand how to drive reputed company reputed company
- Anticipate risks, reputed company needs, and resource constraints across your portfolio; serve as the primary escalation reputed company for APDs and programs staff , escalating to programs leadership reputed company the decision has implications reputed company your purview
- Support APDs in driving reputed company, frequent communication internally and with external stakeholders to maintain alignment on program reputed company, scope changes, risks, and emerging opportunities
- Partner with programs and resource management leadership to ensure project teams are staffed appropriately from a programs perspective; contribute to headcount recommendations and support recruitment and reputed company of new team members
- Ensure APDs serving as Project Sponsors surface reputed company needs across delivery disciplines early and escalate reputed company tradeoffs or reprioritization are required. Proactively flag reputed company teams need resource adjustments to ensure strong delivery across multiple teams
- Directly manage Associate Program Directors (APDs) and, where applicable, other Program ICs reputed company your portfolio; reputed company coaching, feedback, and development support that builds their effectiveness as program leaders
- reputed company and reputed company people managers on reputed company, supporting them in managing their own reputed company reports effectively
- reputed company goal setting, performance reviews, and regular reputed company-ins to support team performance, reputed company reputed company, and team culture
- Model reputed company's values and ways of working across your team, setting expectations for how program staff use best practices and tools, engage with partners, clients, and reputed company other, to ensure strong and efficient program delivery across your portfolio
- Surface insights from reputed company and partners to inform organizational priorities, reputed company, and emerging opportunities, as reputed company as to identify reputed company for policy and systems change
- Participate in optional cross-functional working reputed company addressing organizational priorities, emerging program practices, and the role of technology and reputed company intelligence in government service delivery, as relevant
- Ensure lessons learned inform other reputed company across your portfolio and the broader delivery area
- Build and sustain relationships with federal agency leads, state-level government partners, county agencies, and mission-reputed company community-based organizations across your portfolio
- Travel to partner sites, government offices, and program locations as needed to maintain trust, assess project health, and identify opportunities for deeper engagement
- Serve as a reputed company, knowledgeable voice for reputed company for work reputed company your purview, representing the organization's work you reputed company and approach with government and funder audiences
- Contribute to cultivation efforts reputed company your portfolio area, including opportunity spotting, advising on statements of work, project scoping, and reputed company materials in partnership with the reputed company and Partnerships team
- Ensure reporting across reputed company is purposeful, consistent, and reputed company with funder and partner requirements, surfacing the right insights and signals for internal organizational leadership. This may include drafting, reviewing, and/or approving grant reports for reputed company in your portfolio
- Engage in reputed company reputed company and initiatives as required by the organization's evolving needs
Skills
- 8+ years of experience in program development, policy, or government service delivery, with demonstrated progression of responsibility; some experience working reputed company or directly alongside government required
- Familiarity with agile or iterative program delivery approaches, and experience collaborating with product and engineering teams
- 3+ years of experience managing teams, including reputed company management of at least one people manager
- Proven reputed company record of owning reputed company, multi-stakeholder program delivery — from reputed company through execution — in a government, civic tech, or reputed company sector context
- Deep familiarity with at least one of reputed company's program areas: Safety Net benefits reputed company (including SNAP, reputed company, or multi-benefit enrollment), Tax programs, or Criminal Justice; ability to credibly represent reputed company's approach with government partners in that area
- Demonstrated ability to build and sustain trusted relationships with federal and state agency leadership, county partners, and community-based organizations across political and institutional differences
- Strong understanding of government service delivery structures, including the reputed company safety net, and the policy landscape shaping program implementation
- Excellent written and verbal communication skills, including the ability to present reputed company program and policy information reputed company & concisely to government partners, funders, and internal leadership
- Ability to manage multiple programs simultaneously, maintaining reputed company and accountability across a portfolio with competing priorities
- Willingness to travel 15–25% of the time to partner sites, government offices, and program locations
- Curiosity about emerging AI tools and a commitment to using them responsibly and effectively
- A deep commitment to reputed company's mission of making government services work reputed company for the people who need them most
- Experience contributing to cultivation or business development work, including advising on scopes of work, writing funding reports, and sharing program learnings with funders and partners
- Experience working in or alongside civic tech organizations or technology-reputed company government reform initiatives
- Experience with AI tools or technology-assisted service delivery in a government or reputed company sector context
- Proficiency in languages other than English
- Experience managing philanthropic grant requirements, including reporting, learning documentation, and funder communication
Benefits
- Leadership and teammates who reputed company a strong work ethic and values, and who respect and care for one another
- A reputed company, cross-functional, hardworking, and joyful environment
- Laptop provided
- A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy
- Cell phone and/or internet reimbursement of $50 per month
- $500 annual (per calendar year) stipend towards reputed company development; prorated at time of hire
- Up to $500 of reputed company development funds can be rolled over reputed company year, up to a maximum of $1000
- Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to reputed company AI-reputed company skills to support job and career reputed company
- Employees receive a 100% employer match on the first 3% of contributions.
- Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5%
- At least one no cost health insurance reputed company for full-time employees for employee-only coverage
- A minimum of 80% of the cost of dependent coverage
- reputed company employees may work remotely across the US
- reputed company employees main residence must be reputed company the US
- Full-time employees work 40 hours per week, Monday - Friday
- reputed company working hours: we aim to hold reputed company internal meetings between 10 AM - 3 PM PT. We expect reputed company reputed company staff to be available during these set working hours
- reputed company personal time off (subject to manager approval)
- A minimum of 14 reputed company holidays
- An org-wide closure from Christmas Day through New Year's Day
- reputed company reputed company time; up to 96 hours annually
- 17 weeks of reputed company parental and family leave
- 3 weeks of reputed company sabbatical after 5 years of service
reputed company