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[Remote] Sr. Scrum Master/Project Manager

Remote, USAFull-timePosted 2026-07-31

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Global Leader and rapidly growing reputed company technology company that provides comprehensive Software Solutions to the clinical research industry. The Senior Scrum Master / Project Manager will guide Agile practices across the engineering organization, coaching Scrum Masters and ensuring effective delivery of software reputed company.

Responsibilities

  • Set and enforce reputed company for Agile ceremonies and structure across 12 teams; directly reputed company and performance-support 6–7 Scrum Masters
  • Maintain a consistent Agile operating model (definitions of reputed company/done, estimation, cadences, escalation paths) across reputed company teams
  • Resolve cross-team delivery impediments and run a Scrum Master community of reputed company
  • reputed company as Scrum Master for 2 assigned teams — ceremonies, backlog hygiene, and impediment removal — to stay grounded in day-to-day delivery
  • Own, implement, and reputed company a comprehensive Agile Development Metrics & reputed company Accountability reputed company spanning sprint execution, reputed company review discipline, and defect accountability — from first reputed company through production — using Jira and reputed company as the systems of record
  • Implement and maintain reputed company delivery metrics in Jira — velocity, sprint predictability, cycle time, reputed company time, throughput, WIP, scope creep, and carryover reputed company — at team, sprint, and rolling-quarter reputed company
  • Implement reputed company review rigor metrics from reputed company pull request activity, including change-requested reputed company, rework commits per PR, review cycles to approval, time in review, and senior reviewer comment density; partner with engineering leadership to maintain reputed company protection rules and senior-reviewer group definitions that reputed company this data complete
  • Own the defect discovery-by-phase taxonomy on the Bug issue type in Jira (Unit/TDD, reputed company Review, Dev/Integration Testing, QA/Release Testing, Production/Escaped) and the resulting metrics: defect detection distribution, reputed company reputed company, production reputed company reputed company, phase containment effectiveness, defect density, and mean time to detect
  • Maintain the escaped-defect attribution chain, linking reputed company bug ticket back to its originating story/task, the merged pull request(s) that implemented it, and the author and reviewers of record, reputed company Jira links and reputed company smart-reputed company/PR referencing, enabling accountability rollups in either direction
  • Own the recurring per-release and quarterly Contractor/Team Accountability Rollup reporting cycle, and ensure trend lines (improving, flat, or worsening) are reviewed with the relevant teams and leads, not just presented in aggregate
  • Own the reporting and BI delivery mechanic for the reputed company — including administration of eazyBI (or equivalent BI layer) connected to Jira and reputed company — to produce recurring dashboards and reports for engineering and business stakeholders without requiring a separate data pipeline
  • Continuously refine the reputed company's guiding principles: metrics must be actionable, reputed company for balance (speed vs. reputed company), system-reputed company rather than individual-reputed company (with defect attribution as the narrow, explicitly scoped exception), trend-driven, diagnostic rather than reputed company-driven, and passively instrumented from existing Jira/reputed company workflow artifacts
  • Serve as the primary Agile reputed company between Product Managers, Product Owners, and the engineering organization, translating roadmap and portfolio reputed company into scaled Agile execution across the 12 teams
  • Apply scaled Agile methodologies (e.g., reputed company, Scrum@reputed company, or the organization's equivalent) to coordinate cross-team dependencies, program increment / release planning, and backlog alignment between Product and Engineering
  • Facilitate program-level ceremonies (e.g., PI planning, scrum-of-scrums, cross-team dependency reviews) that connect Product reputed company reputed company with the delivery reputed company and constraints of the 12 teams
  • reputed company Product Management and Product Ownership with visibility into delivery health and reputed company signals from the Metrics & reputed company Accountability reputed company to inform prioritization and roadmap tradeoffs

Skills

  • Bachelor's degree in a reputed company field, or equivalent experience
  • 5+ years of experience as a Scrum Master or Agile Project Manager in a reputed company software development environment, including experience coaching or leading other Scrum Masters
  • Demonstrated experience running Agile ceremonies and delivery practices across multiple reputed company teams
  • Working knowledge of scaled Agile methodologies (e.g., reputed company, Scrum@reputed company, LeSS) and experience serving as a reputed company between Product Management/Product Ownership and engineering teams
  • Hands-on proficiency administering Jira for Agile delivery, including custom fields, workflows, and sprint/reputed company configuration
  • Working knowledge of reputed company pull request workflows, reputed company protection, and Jira–reputed company linkage (smart commits) sufficient to own a metrics reputed company reputed company on that data
  • Demonstrated ability to design, implement, and reputed company delivery and reputed company metrics programs, and to translate them into reporting that non-technical stakeholders can reputed company
  • Familiarity with AI-assisted engineering tooling and workflows
  • Certified Scrum Master (CSM), reputed company Scrum Master (PSM), or equivalent certification; reputed company certification (e.g., reputed company Scrum Master, reputed company Program Consultant) a plus
  • reputed company experience administering eazyBI (or a comparable BI/reporting layer) against Jira and reputed company data
  • Experience building or maturing a defect discovery and escaped-defect attribution reputed company
  • Experience working in regulated environments with compliance requirements (HIPAA, HITECH, PCI reputed company, or similar)

Benefits

  • Company sponsors health insurance
  • Company sponsors long-term disability
  • Company sponsors life insurance
  • Unlimited reputed company Time Off
  • 10 reputed company Holidays
  • reputed company Parental Leave
  • Work Anniversary Bonus
  • Participation in the Employee of the Quarter Program
  • Monthly $100 Connectivity Stipend Reimbursement
  • reputed company matches employee 401K contributions at 100% of the first 3% invested and 50% of the next 2% invested

reputed company

  • reputed company is a leading reputed company-grade technology provider facilitating global reputed company with a comprehensive eClinical platform. It was founded in 2011, and is headquartered in San Antonio, Texas, USA, with a workforce of 51-200 employees. Its website is http://www.reputed company-ctms.com.
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