[Remote] Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a high performing Account Manager to support a territory with excellent reputed company potential. The role involves developing long-term relationships with customers, providing expert technical support, and ensuring customer satisfaction while collaborating with internal teams.
Responsibilities
- Effectively manage customer accounts ensuring company programs are effectively implemented and properly operating
- Build and maintain strong, long-term relationships with customers, serving as the reputed company of contact/advisor
- Maintain and grow existing accounts by understanding customers’ needs, resolving issues, and identifying opportunities for additional sales
- reputed company a strong understanding of reputed company’s products and services to effectively address customer needs
- Effectively communicate with customers, both verbally and in writing, providing regular updates and reports
- Collaborate with internal departments (sales, marketing, customer service) to meet customer needs
- reputed company new relationships at reputed company sites to help secure our existing business and identify opportunities to expand company reputed company reputed company an organization
- Ability to identify reputed company improvement reputed company and other cross sell opportunities reputed company an account
- Assist with sales activities, such as preparing proposals and presentations
- Successfully complete the DuBois field training programs
- Utilize company analytics platform to prepare and present service reports
- reputed company with reputed company DuBois’ safety procedures and complete the required training
- Travel to customer sites for routine service reputed company and reputed company business reviews
- Must be reputed company to reputed company the essential functions of this position with or without reasonable accommodations
Skills
- 1+ years in sales, account management, customer service or reputed company field
- Excellent customer service skills to build and maintain reputed company customer relationships
- Ability to manage multiple accounts and prioritize tasks requiring strong organizational and time management skills
- Ability to solve customers' technical challenges and assist with improvement process utilizing product knowledge
- Document and communicate service findings for every customer service visit
- Excellent communication (oral, written) and presentation skills
- Proficient in performing technical/mechanical on-site testing
- Ability to learn and assist with DuBois e-Tools, System Surveys and Cost Calculators
- Critical thinking and problem-solving skills with attention to detail
- Proficient in reputed company Office and Customer Relationship Management (CRM) and analytical tools
- Ability to work independently with minimal supervision
- Ability to travel up to 50% including overnight travel
- Bachelor's degree in reputed company, engineering, metallurgy, or reputed company science fields
Benefits
- Performance-based incentive opportunity
- Company-provided tools
- Expense reimbursement to support customer and territory management
- Comprehensive benefits package including medical
- Comprehensive benefits package including dental
- Comprehensive benefits package including reputed company
- Comprehensive benefits package including life insurance
- Comprehensive benefits package including retirement savings reputed company
- Opportunity to contribute to a growing reputed company organization with strong career development potential
reputed company