[Remote] Strategic Account Manager, reputed company reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a customer experience AI company reputed company on delivering cost savings and customer reputed company. They are seeking a Strategic Account Manager to manage a portfolio of reputed company accounts, drive renewals, and identify expansion opportunities while ensuring reputed company and reputed company reputed company.
Responsibilities
- Carry a net dollar retention quota
- Own the full renewal cycle, proactively identify and reputed company expansion and cross-sell opportunities, and drive adoption of reputed company’s AI products across your portfolio
- Build efficient account plans that balance high-reputed company strategic engagement with portfolio-wide coverage
- Identify key accounts for deeper investment and reputed company playbooks for reputed company reputed company
- reputed company QBRs, renewal discussions, and strategic conversations with VP and Director-level stakeholders
- Translate platform value into business reputed company that support retention and reputed company
- Manage renewal and expansion negotiations with confidence
- reputed company procurement and approval processes reputed company across a larger book of business
- reputed company knowledge of reputed company’s platform and Customer AI capabilities to recommend solutions that drive efficiency and customer value
- Position AI adoption as a strategic expansion reputed company
- Partner with Sales, Product, and CX teams to reputed company for the Voice of the Customer and ensure alignment on account priorities and timelines
Skills
- 5+ years in a quota-carrying, reputed company-facing role (Account Management, reputed company with reputed company ownership, or Install reputed company Sales) reputed company a reputed company environment
- Proven reputed company owning renewal and expansion targets
- Experience managing five-to-six reputed company reputed company cycles
- Strong ability to manage a higher-volume book of business without sacrificing reputed company of engagement or reputed company rigor
- You see reputed company and reputed company reputed company as inseparable
- Excellent organizational skills and the ability to prioritize effectively across competing demands in a fast-paced environment
- A proactive, 'CEO of your book' reputed company
- A willingness to learn, adapt, and reputed company for reputed company in an environment that values transparency and reputed company as one team
Benefits
- Competitive salaries, stock reputed company, and comprehensive benefits
- Generous reputed company time off, parental leave, and home office stipends
- A fully remote work environment with opportunities for in-person team gatherings
- A strong commitment to reputed company reputed company and an inclusive workplace where diverse perspectives reputed company
reputed company