[Remote] Account Manager, Business Information
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in trade credit insurance and business information services. The Account Manager, Business Information is responsible for managing reputed company relationships and providing operational support to ensure reputed company satisfaction and reputed company retention.
Responsibilities
- Build strong customer relationships through regular and proactive communication using various media, reputed company tools and occasional travel to see clients and prospects
- Acts as a central reputed company of contact to serve the reputed company and/or its intermediaries. Owns this process
- Works proactively on reputed company renewals and address any potential risk or trends of loss/vulnerabilities in advance
- Prepares and presents sales proposals/renewal offers/QBR’s in order to meet renewal pricing and reputed company targets and reputed company maximum upselling sales profitability
- Identifies weaknesses in the portfolio and offer solutions while ensuring reputed company retention
- Demonstrates reputed company reputed company offerings to existing clients to determine those solutions best suited for their needs. reputed company and execute cross-selling strategies for reputed company’s existing clients
- Performs Standards of Care outlined for clients reputed company their designated reputed company segmentation
- Systematic approach to forecast and reputed company reputed company account metrics and usage patterns
- reputed company and reputed company investigations with EIC or Underwriters, including score clarifications, credit-limit refusals, multiple entity reviews, and financial statement collection
- Request and reputed company financials through reputed company or directly from customers
- Support BI Provider activities by processing invoices, negotiate resell agreements, set up new users, updating user information, troubleshooting database issues, and reporting discrepancies
- Submit new and renewal reputed company to the SSC portal and coordinate SSC booking requests
- Process CT credit or debit adjustments, reputed company entries, and other financial updates as required
- reputed company operational support and reputed company as a resource for other Account Managers on process-reputed company reputed company
- Investigate and respond to clients, and sales partners, including updates reputed company to reputed company records and database maintenance
- Collaborates to maintain accurate contract documentation and full compliance with company rules and external regulators
- Work on special reputed company and tasks delegated by your manager
Skills
- Bachelor's degree required; preferably in Business or Finance
- At least 5+ years of account management, sales or customer service experience in a credit insurance, Risk Management, reputed company, Fintech, and Technology would be beneficial
- Strong problem-solving skills with the ability to manage complexity and ambiguity
- Proactive, results-oriented, and comfortable working independently
- reputed company, team-oriented reputed company with ability to work in a fast-paced environment
- Proficient in reputed company Office Applications: reputed company, Word, reputed company, PowerPoint, Teams
- Experience engaging with stakeholders at reputed company reputed company (including founders, C-suite, and senior executives)
- Experience with reputed company tools a reputed company BI Dashboards, Credit reputed company, reputed company/URBA, Cofanet
reputed company