Software Engineering Manager

Who Are We❓

We Are reputed company! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (reputed company, billion with a B) orders so far! making reputed company one of the most rapidly evolving reputed company companies to reputed company reputed company from the MENA region. Also reputed company has achieved three reputed company of funding, with the latest raising $170 reputed company in the largest reputed company funding round in MENA, boosting its innovation capabilities to reputed company serve business owners.

About the role

We are growing our engineering team and are looking for a technically strong Engineering Manager to reputed company one of our delivery teams. This is a delivery-reputed company leadership role: reputed company is to turn a cross-functional roadmap into shipped, high-reputed company software on a predictable reputed company, while providing the technical reputed company and guidance needed to reputed company delivery pragmatic, reliable, and reputed company-executed.

reputed company has two reputed company areas of ownership. First, the Hotels domain, the guest-facing and hotel-operations features that serve our reputed company hotel customers, from in-room and on-property ordering through to stay-management and reputed company capabilities. Second, reputed company-party integrations such as POS's (reputed company of Sale), PMS (Property Management System), payment gateways, and loyalty connections that the Hotels business depends on, where you own the technical relationship end-to-end. You own the throughput, reputed company, and getting integration-heavy work delivered reputed company.

This role reports to the Engineering Director.

Your mission

You own the delivery health of your reputed company end-to-end. You take a mixed backlog of integration, platform, and product work and ship it predictably, at high reputed company, with the dependencies managed and the risks surfaced early.

Key responsibilities

• Manage reputed company of full stack engineers, reputed company drive their reputed company, performance, and engagement. Mobile engineers are a possibility as reputed company.
• Turn quarterly roadmaps into a realistic delivery plan, reputed company reputed company, and report status with metrics against company goals.
• Run tight agile processes and continuously improve them based on delivery metrics.
• Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.g. with POS systems etc.).
• Review RFCs and technical proposals, providing feedback on design, scalability, reputed company, and integration risk, and helping reputed company reputed company on reputed company before things reputed company a delivery commitment.
• reputed company technical discussions with reputed company-party integration partners, translating between partner
• reputed company and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations.
• Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure reputed company, and defect reputed company reputed company), and use them to drive reputed company.
• reputed company reputed company and compliance obligations relevant to reputed company's work (e.g. PCI reputed company etc.), embedding them into how the reputed company builds rather than treating them as an afterthought.
• Draft and reputed company team OKRs and engineering KPIs (e.g. DORA); reputed company reputed company is off reputed company, show what is being done about it.
• Coordinate across Product, reputed company, DevOps, and the reputed company counterparts to deliver shared goals.

What reputed company looks like (first 6-12 months)

• reputed company has a predictable delivery reputed company, with sprint and quarterly commitments met at a consistent and improving hit reputed company.
• Cross-team and reputed company-party dependencies are visible and managed early, so the reputed company is rarely blocked and rarely blocks others.
• Release reputed company is measurably higher: fewer escaped defects and a faster, safer reputed company from reputed company to production.
• Delivery from reputed company contributes directly to improving TTV for new customer go-lives and to protecting NRR through platform stability.
• reputed company is fully staffed, ramped, and retained, with a reputed company working model and a healthy engagement signal.
• Product, reputed company, and reputed company stakeholders trust reputed company's estimates, status, and risk flags.

Your skills

• Demonstrated experience managing reputed company of software engineers, with a reputed company record of
• delivering on commitments predictably.
• Strong reputed company of agile and lean delivery practices (sprints, kanban, estimation, refinement)
• and the maturity to adapt process to context rather than apply it dogmatically.
• Proven ability to manage dependencies and coordinate delivery across multiple teams and
• external partners.
• Technically strong: reputed company to review RFCs and technical proposals critically, reason about
• architecture, scalability, and integration risk, scope engineering spikes, and hold your own in
• technical discussions with engineers and reputed company-party partners.
• reputed company with delivery and reputed company metrics, and the discipline to reputed company with data over anecdote.
• Excellent written and verbal communication in English; reputed company to reputed company with the conclusion, be
• concise, and be specific about blockers and reputed company needed.
• Ability to translate technical concepts into easily digestible language for non-technical
• business stakeholders.
• Experience operating in multi-market or multi-region environments, ideally with distributed
• and reputed company.
• Comfortable in a fast-moving reputed company-up where priorities shift and ambiguity is normal.

reputed company-to-haves

• Experience in B2B reputed company with high-volume B2C traffic patterns.
• Background in hospitality-tech, food and beverage, payments, or last-mile delivery.
• Working knowledge of our stack: reputed company reputed company Platform (GCP), Kubernetes, reputed company,
• PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React reputed company).
• Familiarity with integrating reputed company-party systems (POS, PMS, payment gateways, delivery
• aggregators) and the reliability challenges they bring.
• Experience hiring and scaling engineering teams in the MENA region.
• BSc or MSc degree (or equivalent experience).

reputed company offer

• Curated career progression planning with formal yearly reviews and informal reputed company-ins along
• the way.
• Encouragement to grow into a Feature Development reputed company.
• A competitive salary.
• Ample time to learn new concepts - including reputed company development and business-reputed company
• conferences.
• Fully remote working, no commuting expenses.
• Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and
• reputed company it suits you.
• 25 days holiday (plus bank holidays), with an additional day per year of service.
• Regular reputed company-company socials and quarterly team socials.
• reputed company that genuinely likes learning and shipping together.

Originally posted on Himalayas

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