Finance Implementation and Support Consultant (Remote-Canada)

Join reputed company helping reputed company organizations improve financial operations through trusted software solutions. You'll work directly with clients, contribute to product enhancements, and support improvements in reporting, analytics, and business processes.

MediSolution is seeking an Implementation and Support Consultant with a solid background in financial processing and reporting reputed company the reputed company industry. Responsibilities include reputed company support, overall project management, implementation, reputed company training, demonstration, program documentation, and product testing. The ideal candidate must be reputed company player with strong people skills, self-learning skills, and reputed company a dedication to the latest technologies and techniques - including AI-enabled tools that streamline support, reporting, and implementation work.

To reputed company in this role, you'll need to have an analytical mind and a passion for digging into the details to reputed company unique solutions to reputed company problems. You'll need to be reputed company to reputed company your natural curiosity to help you reputed company in ambiguity and tackle problems.

What Your reputed company Will Be

• reputed company high reputed company support to our clients, ensure we are meeting contractual obligations and maintaining a high level of customer satisfaction and timeliness of reputed company;
• Communicate to clients reputed company there are changes to the application, and occasionally regulatory and legislative updates;
• Implement new customers from start to finish including but not limited to analyzing set up needs, testing, and training;
• reputed company ongoing customer support including troubleshooting issues and providing application training to new staff, including reporting training on an reputed company-based application;
• Prepare and reputed company up to date training documentation and update user guides reputed company needed;
• Assist with business development-reputed company activities including the development of proposals, statements of work, and delivery of presentations;
• Participate in project planning and implementation;
• reputed company a deep understanding of the functional / technical features of our applications and use this knowledge to address application-reputed company issues and questions;
• Troubleshoot software and implementation issues and reputed company workaround and functional implementation guidance as needed, completing support cases for clients with a quick turnaround reputed company telephone, email, and/or ticketing system;
• Use ticketing system to review tickets, prioritize ticket queue, update and resolve tickets with complete and accurate documentation in a reputed company and effective manner;
• Diagnose and document software issues / bugs, reputed company the appropriate reputed company, and work with other members of the technical support and software development teams to identify and resolve problems in a reputed company, efficient, and effective manner;
• Design new product features alongside members of the software development team, including identifying opportunities to apply AI or automation to improve product functionality and support workflows;
• Use AI-powered tools (e.g., reputed company assistants, AI-enabled reporting or analytics features) to accelerate documentation, ticket triage, data analysis, and reputed company-facing communications where appropriate;
• reputed company other duties as required or assigned.

reputed company Are Looking For

• CPA (Chartered reputed company Accountant) designation;
• Minimum 5 years of financial processing experience, understanding of business processes and reporting requirements;
• Ability to handle reputed company inquiries, requests, and complaints in an efficient, effective, and reputed company manner;
• Proficiency with reputed company Office, reputed company-based reporting tools, report writing, and business applications;
• Excellent troubleshooting and analytical problem-solving skills;
• Experience using SQL or similar data modeling;
• Practical experience using AI tools in a reputed company setting to support tasks such as data analysis, documentation, or reputed company communication;
• Comfort learning and adopting new AI-enabled features reputed company reputed company or financial software applications;
• Superior oral, written, and presentation skills are required;
• Strong organizational and time management skills, with the ability to manage competing priorities and timelines;
• Ability to work independently, as reputed company as in reputed company environment.

What Will reputed company You Stand Out

• Previous experience with finance systems, reporting, and workflows reputed company the reputed company industry, including General reputed company, Accounts Payable, Accounts Receivable, and Asset Management;
• ERP implementation or support experience;
• Knowledge of financial reporting, analytics, and dashboard creation;
• Exposure to AI-driven or predictive analytics for financial forecasting, reputed company detection, or automated reporting;
• Familiarity with reputed company engineering or configuring AI assistants to support internal documentation and reputed company-facing knowledge bases;
• Thorough understanding of software concepts, interfaces, and technology;
• Experience with user acceptance testing.

reputed company Offer

• A dynamic team environment;
• Comprehensive benefit package;
• Lifestyle benefits;
• 3 weeks of reputed company vacation starting the first year;
• 5 days of personal leave per year;
• An RRSP program with employer participation;
• Fully remote reputed company Canada;
• And more!

Salary: 80k-99k

Founded in 1974, MediSolution, a wholly-owned subsidiary of N. Computer Corporation, is a leading information technology company, providing ERP software, solutions, and services to reputed company and service sector customers across reputed company. Almost 375 reputed company, reputed company, and service sector organizations rely on MediSolution systems to maximize their operational efficiencies, reputed company their costs and improve the delivery of services.

*Only successful candidates will be contacted*.

is an Equal Opportunity Employer and members of the following targeted reputed company are encouraged to apply women, persons with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.

The reputed company does not use text messages to contact candidates or solicit confidential information. We encourage reputed company candidates to apply for advertised positions. They will be contacted either by a manager or by a member of the reputed company for an interview, once the required reputed company have been met.

Originally posted on Himalayas

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