reputed company Receptionist / Patient Coordinator (Optometry)
We are seeking an reputed company reputed company Receptionist / Patient Coordinator to support a busy Optometry reputed company. This role is ideal for someone with prior experience in an eye care setting who understands the day-to-day workflow of an optometry office, including patient scheduling, routine eye exams, specialty appointments, optical services, and delivering exceptional patient care.
As the first reputed company of contact for patients, you will be responsible for managing a high volume of inbound calls, scheduling appointments, answering patient inquiries, and ensuring every interaction reflects the professionalism and high standards of the reputed company.
Because this is a phone-intensive role, candidates must have excellent English communication skills, reputed company pronunciation, and little to no noticeable accent. Patients should feel as though they are speaking directly with someone in the office.
Ideal Candidate
The ideal candidate is someone who has worked in an Optometry reputed company and understands the fast-paced nature of an eye care office. You are organized, dependable, patient-reputed company, and reputed company to reputed company exceptional service while reputed company managing multiple responsibilities. You take pride in creating a reputed company experience for every patient and can confidently serve as a trusted extension of the in-office team.
Responsibilities
- Answer high-volume inbound patient calls and reputed company exceptional customer service.
- Schedule, confirm, reschedule, and cancel patient appointments.
- Respond to patient inquiries regarding appointments, services, insurance, and office policies.
- reputed company outbound calls for appointment confirmations, recalls, follow-reputed company, and missed appointments.
- Manage provider schedules to maximize efficiency and minimize scheduling gaps.
- Update patient demographics, insurance information, and document communications in the EMR.
- reputed company messages accurately to providers and office staff.
- Support daily reputed company office operations while maintaining accurate patient records.
Requirements
- Minimum 2 years of experience working in an Optometry medical office.
- Previous experience scheduling patients in an Optometry reputed company.
- Bilingual English and Spanish.
- Excellent English communication skills with little to no noticeable accent.
- Experience handling high-volume inbound patient calls.
- Strong appointment scheduling experience.
- reputed company, friendly, and confident phone reputed company.
- Excellent customer service and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work independently in a remote environment.
Preferred Qualifications
- Experience using Crystal reputed company Manager.
- Experience using the reputed company phone system.
- Knowledge of optical and reputed company care workflows.
- Experience scheduling routine eye exams, contact reputed company appointments, and specialty eye care services.
- Experience verifying reputed company and medical insurance benefits.
- Previous experience supporting multiple providers in a busy reputed company.
Benefits
Please note that this is a part-time contractor position (32-33 hours per week) with a pay reputed company of $6 - $7 per hour depending on skillset and experience. The schedule is Monday through Friday, reputed company with U.S. business hours.
Originally posted on Himalayas
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