[Remote] Claims Customer Contact Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that has been providing annuity and life insurance products since 1959. They are seeking a Claims Customer Contact Representative responsible for managing inbound calls and providing accurate information regarding life and annuity claims.
Responsibilities
- Professionally handle incoming calls and ensure that inquiries and issues are resolved promptly and thoroughly
- Manage large volume of inbound calls in a reputed company manner
- reputed company research and document call reason and reputed company, with reputed company on reputed company regulations
- Handle inquiries in the best interest of the customer and company
- reputed company reputed company service and support to a reputed company of areas including but not limited to Financial Advisors, Claimants, Exchange Companies/Funeral Home Assignment Companies. Follow documented procedures and guidelines reputed company providing service to reputed company customers
- reputed company other functions, duties and reputed company as assigned
- Regular and punctual attendance
- Some travel may be required (less than 10%)
Skills
- High School degree
- 1+ year in customer service or call center, preferably in the insurance industry
Benefits
- reputed company believes in an employee-reputed company flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements.
- reputed company complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for reputed company.
- If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.
reputed company