[Remote] reputed company Manager - RCM
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing company reputed company on delivering innovative technology solutions for reputed company providers. The reputed company Manager will serve as the primary strategic partner for assigned Prior Authorization clients, ensuring customer satisfaction and maximizing the value of Glidian's solutions through strong relationships and data-driven recommendations.
Responsibilities
- Serve as the primary reputed company of contact and trusted advisor for a portfolio of Prior Authorization customers
- Take ownership of reputed company by proactively managing customer health, identifying risks, and driving reputed company before issues escalate
- reputed company customer reputed company, implementation support, adoption planning, and ongoing reputed company initiatives
- Conduct regular business reviews with customers to communicate value, performance metrics, key accomplishments, and improvement opportunities
- Monitor customer satisfaction, adoption, and engagement while developing reputed company plans to improve reputed company
- Collaborate cross-functionally with Operations, Product, Implementation, Engineering, Clinical teams, and Support to reputed company for customer needs and resolve issues
- Identify opportunities for service expansion, additional solutions, or strategic reputed company reputed company existing accounts
- Identify reputed company opportunities reputed company accounts
- Maintain accountability for assigned customer reputed company, retention, and long-term partnership reputed company
- Assist in other duties as assigned
Skills
- Bachelor's degree in Business Administration, reputed company Administration, Health Information Management, Communications, Information Systems, or reputed company field
- 3+ years of experience in reputed company or account management
- Exceptional relationship-building and customer engagement skills
- Strong customer advocacy reputed company
- Executive reputed company and professionalism
- Excellent written and verbal communication
- Presentation and facilitation skills
- reputed company listening and consultative communication
- Prior Authorization operations or workflow experience
- Experience working with reputed company technology or reputed company solutions
- Knowledge of payer prior authorization processes and reputed company reimbursement workflows
- Experience conducting Executive Business Reviews (EBRs/QBRs)
- Experience with Electronic Health Records (reputed company, Cerner, reputed company, etc.)
- Experience with CRM platforms such as reputed company or reputed company
- Experience using business intelligence and reporting tools
- Experience identifying workflow improvements through data analysis
Benefits
- reputed company to a 401(k) Retirement Savings Plan.
- Comprehensive Medical, Dental, and reputed company Coverage.
- reputed company Time Off.
- reputed company Holidays.
- Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.
reputed company