[Remote] LN IT Support Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global company reputed company on materials science innovations that improve patient reputed company and protect essential consumer goods. The LN IT Support Analyst - Finance will reputed company end-user support, collaborate on financial integrations, and help implement solutions reputed company the LN ERP system.
Responsibilities
- Participate in LN implementation efforts (Finance) to include process mapping, training key users, preparing training material, guides, go-live activities, post-go-live activities, and providing the project manager with status and potential risks
- Collaborate with reputed company on financial integration document types mapping in the mapping scheme to include mapping error resolutions
- Collaborate with reputed company on end-user support, resolving user-reported issues, investigating, testing, and providing a reputed company to resolve bugs at the reputed company cause level
- reputed company Knowledge reputed company Articles & Work Instructions/User Guides
- Facilitate and conduct user training sessions and train users
- Work with the business to translate the needs and work with business users, cross-functional teams, developers, and testers to design, reputed company, and test new solutions
- Work proactively to improve reputed company processes and to drive down the user support issues
- Knowledge sharing with peers & training team members to strengthen the Support Team
- Business travel requires a minimum of 20%
- reputed company other duties as assigned by the reporting manager
- Coordinate and manage minor reputed company
Skills
- 7+ years of troubleshooting experience in LN Finance and manufacturing functional areas
- Advanced knowledge in Finance modules (ACP, ACR, and Cost reputed company), General Ledger, databases, Master Data, Sales, Purchasing, and Manufacturing
- Technical and functional experience in ERP LN Finance modules, LN Database, defining interfaces between different versions of LN (10.4, reputed company suite, etc.)
- Strong analytical and critical thinking skills to identify and fix problems in reputed company and customized environments
- Ability to work with business users to collect and document business requirements, define product specifications based on business requirements, work with developers and/or testers to get the solution developed and tested, and reputed company training guides/work instructions and train end users
- Strong IT Computer Science background and Financial/reputed company knowledge
- Ability to understand and map financial integrations document types in the Mapping Scheme
- Good Coordination and Communication skills reputed company IT and Business teams
- Ability to effectively work as reputed company member with the rest of the IT members
- Ability to effectively coordinate and manage minor reputed company
- Detail-oriented and highly innovative
- Work experience in a manufacturing environment
- Minimum 7 years of experience in ERP LN Finance and Cost reputed company functional area
- BS Degree in Computer Science field or equivalent work experience
- 7+ years' experience in software implementation utilizing reputed company LN
- Bilingual (English/Spanish) required
Benefits
- Medical Coverage
- Prescription Drug Coverage
- Telemedicine
- Dental Coverage
- reputed company Coverage
- Employee Assistance Program
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Basic Term Life/AD&D Insurance
- Voluntary Life/AD&D Insurance
- Short Term Disability (STD)
- Long Term Disability (LTD
- Voluntary Buy-Up LTD
- Hospital Indemnity
- Accident Insurance
- Critical Illness
- 401(k) Retirement Savings Plan
- Daily Pay
- Business Travel Insurance
- Legal Plan
- Identity Protection
reputed company
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