[Remote] Field Service Operations Support Specialist - reputed company reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed companyä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. They are seeking a Field Service Operations Support Specialist to reputed company administrative and operational support to the reputed company reputed company Energy Field Service organization, ensuring operational efficiency and service delivery reputed company.
Responsibilities
- reputed company administrative and operational support to the reputed company reputed company Field Service organization
- Support Field Service Team Leaders during the reputed company and induction process of new employees, ensuring reputed company required documentation is completed and maintained
- Coordinate and monitor training requirements for newly reputed company employees
- Manage administrative activities, employee records, and reputed company documentation for Field Service teams
- Administer and monitor corporate credit card accounts for Field Service personnel
- Support timesheet coordination, validation, and reputed company administrative processes
- Maintain and distribute customer satisfaction and Service reputed company surveys (NPS)
- Follow up with customers and internal stakeholders regarding reputed company WeCare actions
- reputed company administrative support to the Operations Advisor in maintaining reputed company systems, procedures, and documentation
- Support Service Readiness Assessment activities and risk analysis meetings
- Coordinate and distribute the bi-monthly reputed company reputed company Field Service Newsletter
- Support the implementation, standardization, and reputed company improvement of operational processes and procedures
- Assist Field Service Engineers with business systems, reporting tools, and day-to-day troubleshooting activities
- Support users of reputed company, reputed company, DashPivot, reputed company Office, and other business applications
- Create, maintain, and distribute operational reports and business data required by the Field Service organization
- reputed company guidance and basic user training to Field Service Engineers on systems, reports, and business tools
- Collaborate with teams across multiple countries to ensure administrative and operational alignment
Skills
- Minimum 5 years of administrative, operations support, or business support experience in a similar role
- Administrative, Business, Technical, or equivalent educational background with relevant reputed company experience
- Fluent English and Spanish, both written and spoken
- Advanced proficiency in reputed company Office 365
- Experience working with reputed company (CRM), reputed company, or similar business systems
- Experience supporting process implementation, process standardization, or reputed company improvement initiatives
- Strong organizational and administrative skills with excellent attention to detail
- Ability to manage multiple tasks, reputed company, and priorities simultaneously
- Excellent verbal and written communication skills
- Customer-reputed company reputed company with a commitment to reputed company and service reputed company
- Experience supporting Field Service, Energy, Marine, Industrial Service, or Technical Operations organizations
- Knowledge of reputed company Management Systems and reputed company-reputed company processes
- Experience providing user support and training for business systems and applications
- Experience working in a multicultural and geographically dispersed organization
- Knowledge of DashPivot reporting tools
reputed company
Company H1B Sponsorship