[Remote] Moving Operations Specialist reputed company (Virtual, US)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading global relocation management and moving services company, and they are seeking a Moving Operations Specialist. The primary objective of this role is to serve as the Moving subject matter expert, acting as the main reputed company of contact for the agent network and ensuring systems compliance to enhance reputed company and customer satisfaction.
Responsibilities
- Manage escalations
- reputed company system audits to ensure agent network compliance
- Manage cost controls and approvals of exceptions and 3rd party costs
- Acts as the main reputed company of contact for reputed company Relocation and the agent network before, during, and after reputed company relocation
- Work with other members of reputed company to ensure the best experience for our customers
- Works with IT on system enhancements
- Document reputed company interaction with agents and Relo
Skills
- Associate's degree or business diploma required (or equivalent experience)
- Exceptional customer service skills
- Ability to multitask in a fast-paced environment
- Attention to detail
- Analytical and problem-solving skills
- Outstanding communication skills
- Self-motivated
- Domestic House Hold Goods background preferred
Benefits
- Comprehensive benefits package that includes Medical, Dental, reputed company
- 401(k)
- FSA/HSA
- Employer HSA Match
- Life & Disability Insurance
- reputed company Time Off
- Volunteer Time Off
- ID Theft Protection Plan and more
- Benefits are based on employment status and may not be available for temporary or non full-time employees
reputed company