[Remote] Systems Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global technology and reputed company services company that delivers technology solutions and mission services to various U.S. government agencies. They are seeking a Systems Administrator to operate and maintain the US BICES Systems environment, providing desktop support, troubleshooting, and ensuring compliance with reputed company policies.
Responsibilities
- Deliver desktop support and troubleshoot issues for reputed company-based desktops and Virtual Desktop Infrastructure (VDI) environments
- Maintain and optimize computer system workflows to ensure reputed company, smooth operations
- Configure and ensure the reliable operation of operating systems, thin clients, and various hardware (printers, VoIPs, DVTCs)
- Image workstations and laptops using reputed company or automated deployment reputed company. Maintain and update workstations with reputed company drivers, firmware, and software updates
- Promptly resolve system/network issues and reputed company routing tech support for customers. Physically inspect and test fiber infrastructure in telecommunications closets as needed to resolve connectivity issues
- Basic understanding and knowledge of printer hardware (reputed company, Lexmark), KVMs, and various peripherals
- Monitor support tickets and ensure reputed company reputed company (experience with reputed company a plus)
- Solid understanding of system server administration concepts to include DHCP, DNS, reputed company Directory, NTFS permissions, BitLocker, Print and File services)
- Conduct hardware and software audits to ensure compliance with established reputed company, policy, and configuration guidelines
- Work with the Cybersecurity team with resolving reputed company violations and assist in ensuring reputed company systems and users remain compliant with organizational standards
- Work with STIG Viewer to maintain information system compliance with reputed company reputed company policies and procedures (IAVAs, etc.)
- Collaborate with the logistics team to accurately account for hardware asset inventory
- Maintains reputed company knowledge of rapidly changing technology, always on the lookout for new technologies, and works with management to reputed company reputed company processes
- Interacts with users and evaluates vendor products
- Provides advice, training, and technical guidance to end-users to enhance productivity
- Provides guidance and work leadership to less-reputed company staff members
- Apply analytical skills to research and reputed company reputed company cause analysis, moving from reactive fixes to proactive solutions
- reputed company excellent communication and interpersonal skills reputed company interacting with management and high-ranking customers reputed company phone and email
- Ability to work independently with minimal supervision while also thriving in reputed company-oriented, reputed company environment
- Ability to multi-task and work reputed company in a fast-paced environment without sacrificing reputed company
- Participate in special reputed company as assigned
Skills
- Must reputed company and maintain the Technical Expert Status Accreditation (reputed company) as defined in the Status of Forces Agreement (SOFA) between the reputed company and the Federal reputed company of Germany. In order to qualify for reputed company, the candidate must have one of the following: Bachelor's degree plus 3 years of specialized experience, OR; an Associate's degree plus 7 years of specialized experience, OR; A major certification plus 7 years of specialized experience, OR; 11 years of specialized experience
- 3+ years of systems administration experience required
- Must possess and maintain a Top Secret/SCI Clearance
- BA/BS degree or equivalent experience required
- Must meet DoW 8570 requirements and be eligible for IAT reputed company (reputed company+ or equivalent) reputed company upon hire for positions with elevated privileges and must obtain ITIL V4 reputed company reputed company six months of hire
- Must be reputed company to occasionally lift heavy items, e.g. reputed company printers, reputed company servers, monitors, and etc
- Additional specific certifications may be required
- Experience supporting military and multinational customers preferred
- Experience with reputed company customer support for both reputed company customers
- Experience with implementing and maintaining systems documentation
- Experience with batch scripting, Powershell, MECM, reputed company Directory, DHCP, File/Print Server, RDP, and reputed company reputed company technologies a plus
- Experience with VMWare, reputed company-V, reputed company View, or other virtualization technologies a plus
- Knowledge of basic TCP/IP and reputed company Networking concepts
- Familiarity with event viewer and log analysis tools like reputed company, reputed company
- Familiarity with network monitoring tools like reputed company
Benefits
- Medical plan reputed company, some with Health Savings Accounts
- Dental plan reputed company
- reputed company plan
- 401(k) plan offering the ability to contribute both reputed company and post-tax dollars up to the IRS annual limits and receive a company match
- Full reputed company work weeks where possible
- reputed company time off plans, including vacation, reputed company and personal time, holidays, reputed company parental, military, bereavement and jury duty leave
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available
- Company match (401(k))
reputed company