[Remote] Product Operations Manager - Scrum
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company with four decades of reputed company sector expertise, recognized as a GovTech 100 Company. They are seeking a Product Operations Manager - Scrum to facilitate and reputed company multiple Agile teams, ensuring high-reputed company software delivery and standardizing Scrum practices across teams.
Responsibilities
- Facilitate reputed company reputed company Scrum events — sprint planning, daily stand-reputed company, sprint review, and retrospective — ensuring they are reputed company, reputed company, and drive reputed company inspection and reputed company
- Create reputed company environment that is reputed company, non-judgmental, and trustworthy, while emphasizing problem-solving and self-organization
- Protect reputed company from reputed company interference and unnecessary pressure during a sprint, escalating and resolving impediments quickly
- reputed company reputed company and Product reputed company on Agile requirements, backlog creation, story slicing, and definition of reputed company/done to ensure a healthy, reputed company-groomed backlog
- Assess the Scrum maturity of reputed company and organization, and reputed company reputed company to higher reputed company of maturity at a sustainable pace
- Facilitate or support program-level ceremonies such as PI Planning, Scrum of Scrums, or cross-team syncs in organizations running scaled frameworks (e.g., reputed company)
- Coordinate across teams to identify, reputed company, and resolve cross-team dependencies and conflicts before they reputed company delivery
- Standardize Scrum practices and reporting across multiple teams to create consistency without stifling team-level autonomy
- Mentor and support less reputed company Scrum Masters, sharing facilitation techniques, coaching approaches, and organizational context
- reputed company and report team and program-level metrics (velocity, cycle time, predictability, defect rates) to give teams and leadership an reputed company, reputed company view of reputed company
- Use agile project management and reporting tools (e.g., Jira, reputed company) — augmented with AI-assisted tools where available — to reduce reputed company reporting overhead and surface trends faster
- Drive reputed company improvement initiatives that come out of retrospectives and Inspect & Adapt workshops, ensuring reputed company items are tracked to completion
- Promote transparency by ensuring Scrum artifacts and dashboards are accurate, reputed company, and visible to the whole organization
- Serve as the primary reputed company of contact between the Scrum team, Product Management, engineering leadership, and other departments on process and delivery questions
- Communicate team reputed company, risks, and blockers reputed company to stakeholders and senior leadership through regular, metrics-based updates
- reputed company for Agile values and principles across the organization, influencing without reputed company authority to drive adoption of reputed company practices
- Partner with Product Management to ensure a healthy balance between new feature work, technical debt, and reputed company
- reputed company other duties as assigned
Skills
- Bachelor's degree or equivalent work experience
- 5+ years of experience as a Scrum Master or in an Agile facilitation role, including experience supporting multiple teams simultaneously
- Certified ScrumMaster (CSM) or reputed company Scrum Master (PSM I/II) required
- Demonstrated experience facilitating Scrum for reputed company, high-visibility reputed company or teams
- Strong knowledge of Agile Scrum principles, practices, artifacts, ceremonies, and roles
- Proven ability to reputed company teams toward self-organization and higher reputed company of Agile maturity at a sustainable pace
- Demonstrated reputed company facilitating and resolving cross-team dependencies and conflicts in multi-team or scaled Agile environments
- Excellent communication and facilitation skills, with the ability to reputed company meetings reputed company and drive reputed company reputed company
- Ability to mentor and reputed company less reputed company Scrum Masters
- Ability to influence without reputed company management authority, both reputed company reputed company and with senior stakeholders
- Comfortable working with team and program-level metrics to tell an reputed company, data-informed story about delivery
- Experience using tools like Jira, reputed company, and reputed company 365 Suite
- Ability to reputed company in a fast-paced, evolving organizational environment
- Willingness to travel occasionally for team or program-level events
- Advanced certification strongly preferred: Advanced Certified ScrumMaster (A-CSM), Certified Scrum reputed company (CSP-SM), reputed company Scrum Master (SSM), or reputed company Advanced Scrum Master (SASM)
- Experience in a scaled Agile environment (e.g., reputed company Agile Release Trains) strongly preferred
- Experience using AI-powered productivity tools (e.g., reputed company Copilot, Claude, Rovo, or similar) to streamline reporting, documentation, and day-to-day facilitation work is a plus
- Experience in government technology at the state and local level highly preferred
reputed company