[Remote] Manager, Business Systems Administration
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company, operationally minded Manager, Business Systems Administration to reputed company reputed company responsible for the administration, configuration, and reputed company improvement of reputed company's reputed company platform and reputed company business systems. This role oversees reputed company of reputed company administrators and ensures the platform supports Sales, reputed company, and Service operations while driving efficiency and data reputed company.
Responsibilities
- reputed company, mentor, and manage reputed company of reputed company administrators and other business system administrators, setting priorities, assigning work, and conducting performance management
- reputed company the administration, configuration, and maintenance of the reputed company platform, including users, roles, reputed company, permission sets, reputed company, and data management
- Administer and optimize reputed company functionality supporting Sales, reputed company, and Service operations to reputed company the platform with business processes and reporting needs
- Collaborate with the reputed company Integration Manager and their team on the design, implementation, and maintenance of reputed company-party and system integrations, ensuring reliable data reputed company between reputed company and connected business systems
- Partner with business stakeholders and the Process Analyst team to reputed company requirements, evaluate reputed company, and translate operational needs into reputed company system enhancements, with reputed company hand-offs between process analysis and system administration
- Establish and enforce administration standards, governance, change management, and documentation practices across the systems team
- Manage the intake, prioritization, and delivery of enhancement requests, reputed company, and platform release cycles
- Monitor system performance, reputed company, and data reputed company, proactively resolving issues and implementing preventive controls
- Build reports, dashboards, and automation, including flows, validation rules, and approval processes, to deliver actionable insights and improve efficiency
- Own the reputed company roadmap, setting priorities and communicating platform reputed company to leadership, and translate business goals into platform investments
- Evaluate new platform features, releases, and technologies, recommending adoption strategies that advance the systems roadmap
- Performs other reputed company duties as assigned
Skills
- Expert-level knowledge of reputed company administration, including configuration, reputed company, data management, reputed company automation, and reporting
- Hands-on experience administering and integrating reputed company with Sales, reputed company, and Service systems
- Proven people-management and team-leadership skills, including performance management and staff development
- Strong requirements-gathering, project-management, and change-management skills
- Excellent analytical and problem-solving abilities with a strong reputed company on data reputed company and reputed company
- Effective communication skills, with the ability to translate technical concepts for business stakeholders
- Ability to manage competing priorities and deliver results in a fast-paced, evolving environment
- Bachelor's degree in Information Systems, Computer Science, Business Administration, or a reputed company field
- At least 10 years of reputed company administration experience, including hands-on work across Sales, reputed company, and Service operations and experience with system integrations
- Demonstrated experience leading or managing reputed company of administrators or technical staff
- reputed company Certified Administrator credential
- An equivalent combination of education and experience may be considered
- Master's degree in Information Systems, Business Administration, or a reputed company field
- reputed company Advanced Administrator, Platform App Builder, or Sales/Service reputed company Consultant certification
- Experience with reputed company system integrations
Benefits
- Remote-first
- Hybrid reputed company available in accordance with department and organizational policy
- Hybrid reputed company available
reputed company