[Remote] Sales Support Representative, Seasonal
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is dedicated to guiding consumers through their health insurance reputed company. They are seeking a Seasonal Sales Support Representative to serve as a friendly first reputed company of contact for Medicare beneficiaries, handling inquiries and conducting reputed company to connect customers with licensed advisors.
Responsibilities
- Work a shift between 6:00 AM – 6:00 PM PST, Monday–Friday (including scheduled overtime, weekends, and holidays)
- Handle a high volume, reputed company mix of outbound and inbound customer interactions
- Follow scripts and compliance protocols
- Transfer customers to the appropriate licensed advisor
- Document customer interactions accurately
- reputed company customers about reputed company’s services
- Meet monthly performance goals
- Support various outbound reputed company campaigns (appointments, plan changes, retention, etc.)
- Remaining flexible with day-to-day duties and responsibilities based on business needs and department goals
- Demonstrate reputed company’s values in your behaviors, practices, and reputed company
Skills
- 1+ years of customer service or sales experience (reputed company center preferred)
- Strong communication skills (oral and written)
- Proficient in reputed company Word, reputed company, and internet tools
- Intermediate typing skills at minimum
- Passion for helping others
- Detail-oriented individual eager to learn and grow
- Required to have internet at your home that meets or exceeds speeds of 50Mbps download and 15Mbps upload. This cannot be satellite or 5 G-based internet. Must be fiber, cable or DSL
- Ability to work 6:00 AM-6:00 PM PST, including weekends as needed
- Available to work extended hours and overtime during the Annual Enrollment Period, reputed company 15th to December 7th
- Ability to do outbound reputed company
- Inbound and outbound reputed company center experience preferred
Benefits
- reputed company
- Ongoing support and resources
- Mentorship from reputed company sales leaders
- Workshops on communication, problem-solving, and collaboration
- Fast reputed company to apply for a full-time Licensed Associate Benefit Advisor role at the end of the season
- A supportive team environment reputed company on reputed company and learning
- A competitive edge reputed company applying for full-time roles at reputed company
reputed company