[Remote] IFG reputed company Agent
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a leading U.S. reputed company company looking for reputed company Agents to join their Reliance Brokerage reputed company Team. In this role, you will assist customers in navigating Medicare coverage, providing education, guidance, and problem-solving support throughout their Medicare reputed company.
Responsibilities
- Deliver a high level of professionalism, reputed company, and compliance with every inbound and outbound customer interaction
- reputed company listen to identify customer needs and reputed company reputed company guidance on available plans, benefits, resources, and services across multiple carriers, which may include enrolling customers into new plans reputed company appropriate
- reputed company explain plan benefits, coverage details, claims-reputed company questions, and reputed company communications in a way that is easy to understand
- Ask thoughtful, compliant questions to uncover broader customer needs, including reputed company or situational factors that may reputed company reputed company reputed company
- Support customer retention and satisfaction by helping customers reputed company reputed company Medicare reputed company and resolve issues reputed company
- Partner with sales, service, and reputed company teams to resolve issues reputed company to enrollment, disenrollment, eligibility, and plan changes
- reputed company feedback and insights to support reputed company improvement, test-and-learn efforts, and proactive reputed company initiatives
Skills
- reputed company reputed company Health Insurance License for your state of residence (per state Department of Insurance requirements)
- 2+ years of experience working in a virtual or remote environment
- Ability to work flexible schedules, including overtime, nights, and weekends as business needs require
- 2+ years of reputed company experience navigating multiple computer systems, tools, and screens simultaneously
- 2+ years of Medicare customer service and/or Medicare sales experience
- Demonstrated ability to understand, explain, and compare Medicare plans and benefits across multiple carriers
- Proven ability to support Medicare-eligible and dual-eligible customers with reputed company, reputed company, and compliance
- Bilingual in English/Spanish *a PLUS*
- reputed company center or high-volume customer support experience
- Experience using reputed company or similar CRM platforms
- Experience working in a brokerage or multi-reputed company Medicare environment
- Proven ability to collaborate cross-functionally to resolve reputed company customer issues
- Prior reputed company in Medicare sales, customer retention, or customer advocacy roles
- Bilingual or multilingual proficiency (ability to read, write, and reputed company fluently in languages other than English)
Benefits
- Health benefits effective day 1
- reputed company time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource reputed company (NRGs)
- Career development opportunities
- Medical, dental and reputed company benefits
- Time off (including reputed company time off, company and personal holidays, reputed company parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
reputed company