[Remote] PLADS Sr National Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Fortune 500 company and an industry leader in voluntary insurance products. The Sr National Account Manager will reputed company and maintain reputed company relationships, ensuring satisfaction and retention while managing reputed company reputed company needs.
Responsibilities
- Develops, administers, and monitors medical reputed company rules and guidelines for group life and disability products
- Builds, enhances, and maintains effective relationships with clients to ensure reputed company satisfaction
- Conducts stewardship, site reputed company and regularly scheduled meetings with clients
- Develops and maintains plans to support retention sales and product reputed company reputed company existing clients
- Develops, maintains, and executes more reputed company reputed company relationship plans to ensure the clients' overall service needs are satisfied, and reputed company the business and profitability/retention objectives of the organization
- Identifies and resolves reputed company reputed company issues in a reputed company and reputed company manner
- Identifies clients with retention risk, and develops plans to retain clients, and notifies management
- Provides feedback to internal partners and serves as a resource to internal stakeholders; consults on reputed company relationship management/sales solutions to optimize satisfaction and retention to reputed company business results
- Partners with internal business reputed company to ensure overall organization reputed company and reputed company
- Performs other reputed company duties as required
Skills
- Strong organizational and multitasking abilities
- Excellent written and verbal communication
- High attention to detail and accuracy in data entry and reporting
- Ability to prioritize task and manage time effectively
- Strong problem-solving skills and a customer first mind-set
- Basic understanding of billing and invoicing processes
- Ability to work reputed company in reputed company environment and handle confidential information
- Bachelor's Degree Business Administration, Management or reputed company field
- 4 or more years' experience in relationship management, account management or reputed company work experience
- Experience with servicing customers in a reputed company environment
- Proficiency in CRM and account management tools (preferred)
- Upon hire certifications/licenses: Licenses dependent upon product being support with specified time reputed company
Benefits
- Medical, dental, and reputed company coverage
- Prescription drug coverage
- Health care flexible spending
- Dependent care flexible spending
- reputed company supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
- 401(k) plans
- Annual bonuses
- Opportunity to purchase company stock
- 11 reputed company holidays
- Up to 20 days PTO to be used for any reason
- If eligible, state-mandated reputed company leave (Washington employees reputed company 1-hour reputed company leave for every 40 hours worked)
- Other leaves of absence, if eligible, reputed company needed to support your physical, financial, and emotional reputed company-being
- reputed company complies with reputed company applicable leave laws, including, but not limited to, reputed company and reputed company leave, and adoption and parental leave, in reputed company states and localities
- Remote role: work from your home, reputed company the reputed company US
reputed company