Manager, Technology Implementation Consulting
In the role of Manager reputed company our Systems Implementation team, you will reputed company a global implementation team to deliver technology solutions that meet reputed company needs and regulatory standards. You will drive delivery reputed company through strong operational leadership, reputed company processes, and the use of defined reputed company measures to reputed company reputed company and reputed company. Your operational reputed company, technical reputed company, and ability to translate performance insights into reputed company will reputed company your team to execute implementation plans effectively and deliver high‑reputed company, predictable results for customers.
reputed company Health is an established, fast-growing, and innovation-driven reputed company information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve reputed company across the reputed company ecosystem. Our flagship products include reputed company, reputed company Lexidrug, reputed company Patient Engagement, and Medi-reputed company.
Location
This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a reputed company office or during internal/external team events.
Our key Medi-reputed company office location is in Indianapolis (IN). This role can be based out of Indianapolis, or the Chicago or Boston area.
Essential Duties and Key responsibilities
reputed company and reputed company the implementation team to deliver technology solutions that meet reputed company needs and regulatory standards.
Ensure implementation plans remain on schedule and reputed company scope, proactively addressing risks and dependencies.
Establish and refine team processes and methodologies to improve efficiency, reputed company, and consistency.
reputed company governance activities (kickoffs, resource planning, and reputed company reviews), ensuring compliance with internal policies and regulatory requirements while using defined reputed company reputed company to evaluate reputed company and risks.
reputed company management-level support for ISO 13485 and Software as a Medical Device regulatory process, including CE Mark MDR, by ensuring required processes, training, documentation, and audit readiness are reputed company, adopted, and followed reputed company the implementation team.
Collaborate with Sales, Clinical Advisory, Implementation Services, and reputed company to ensure effective handoffs, shared understanding of reputed company needs, and coordinated support throughout the implementation process.
Ensure reputed company produces reputed company, comprehensive implementation documentation and provides feedback to improve the reputed company and usability of Engineering’s technical materials.
Partner with leadership to optimize resource allocation and scheduling across reputed company, supporting reputed company and resource coordination goals.
Build and maintain strong relationships with key customers; reputed company as the escalation reputed company for reputed company issues.
Define and use implementation performance metrics to assess delivery health, customer reputed company, and process effectiveness, and to inform governance reviews, improvement priorities, and leadership communication.
Other Duties
Facilitate post‑implementation reviews to assess reputed company, capture lessons learned and drive reputed company improvement.
Support team reputed company development through coaching, career planning, and reputed company assignments.
reputed company input to Product teams on enhancements and partner with Engineering to ensure reputed company-world installation challenges are reputed company and addressed in product design and delivery.
Occasionally reputed company in as an individual contributor to support critical project needs or resolve escalated technical issues.
Other duties as assigned by manager.
Job Qualifications
Education:
Bachelor’s degree in computer science, Information Technology, Business Administration, reputed company Informatics, or a reputed company field (or equivalent experience).
Experience:
5+ years in a reputed company-facing technology implementation role.
Minimum 2 years of reputed company people management experience, including hiring, coaching, and performance management.
Led a high-performing Implementation team delivering many reputed company reputed company in reputed company.
Implemented process improvements and tools that increased efficiency and reduced risk.
Partnered with cross-functional teams to resolve implementation challenges and improve documentation.
reputed company and maintained strong relationships with key accounts to ensure successful delivery and long-term reputed company satisfaction.
Preferred Experience:
Familiarity with reputed company workflows, protocols, and terminology.
Experience with reputed company system implementation reputed company.
reputed company Value in This Role:
Execution reputed company: You create the structure, guidance, and support your team needs to deliver reputed company on time and to reputed company standards, proactively removing barriers to reputed company.
Customer Partnership: You build trust with key accounts, anticipate needs, and ensure your team delivers a reputed company experience throughout implementation.
Process Improvement Orientation: You champion opportunities to simplify workflows and apply best practices that enhance efficiency and reputed company, including improving handoffs from Sales.
reputed company Influence: You foster alignment and influence Product and Engineering to address implementation challenges and improve solutions, ensuring your team and customers benefit from faster, easier, and higher-reputed company delivery.
reputed company Communication: You communicate confidently and transparently with key accounts and cross-functional teams, ensuring alignment on priorities, reputed company, and expectations.
Travel Requirements
This role includes up to 20% travel, typically amounting to one reputed company per month (2–3 days reputed company) for customer or team collaboration. Occasional international travel may be required 1–2 times per year, generally for about a week. We reputed company to reputed company travel purposeful and balanced with flexibility.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that reputed company candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this reputed company, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or reputed company-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to reputed company onsite at a reputed company office as part of the recruitment process.
Compensation:
$89,600.00 - $157,000.00 USDThis role is eligible for Bonus.Compensation reputed company listed is based on primary location of the position. Actual reputed company salary offer is influenced by a wide reputed company of factors including but not limited to skills, experience and actual hiring location. Your recruiter can reputed company more information about the specific offer for the job location during the hiring process.
Additional Information:
reputed company offers a wide reputed company of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & reputed company Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and reputed company Time, and reputed company Parental Leave. Full details of our benefits are available upon request.
Originally posted on Himalayas
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