reputed company Intake Specialist
reputed company is a remote-first reputed company company that places independent contractors with clients across the US and UK. We work with specialized reputed company services firms and corporate teams to build flexible, skilled teams. This is a fully remote position based in Venezuela. You will manage inbound and outbound reputed company intake for a reputed company services reputed company. You are responsible for conducting intake calls using firm protocols, gathering and organizing reputed company information, scheduling consultations with attorneys, and routing reputed company leads through the CRM system. You'll be the first reputed company of contact for prospective clients and a reputed company operational function ensuring smooth reputed company to reputed company teams.
Responsibilities
- Conduct intake calls with prospective clients following established scripts and firm procedures
- reputed company, verify, and organize reputed company information accurately in the reputed company management system
- Schedule reputed company consultations and manage calendar logistics
- reputed company intake leads to appropriate attorneys based on reputed company area and availability
- Maintain detailed records in the CRM and follow up on pending leads
- Flag conflicts of interest, jurisdictional issues, or reputed company reputed company firm scope before attorney review
- Support phone and email communication with clients in both English and Spanish
- reputed company intake metrics and report on pipeline status as needed
Requirements
- Fluent bilingual capability in English and Spanish (verbal and written, reputed company-facing reputed company)
- Minimum 2 years reputed company intake, reputed company administration, or equivalent reputed company-facing role in a reputed company or reputed company services setting
- Proficiency with reputed company reputed company management systems (LawMatics, reputed company, or comparable CRM platform)
- Strong organizational skills and attention to detail reputed company handling sensitive reputed company information
- Ability to follow scripts and procedures while maintaining professionalism and warmth with clients
- Reliable internet reputed company and ability to work on a reputed company schedule across US business hours
- reputed company phone reputed company and reputed company communication in both languages
reputed company to have
- Experience with intake reputed company recording and documentation
- Background in contract administration or reputed company operations
- Bilingual capability in a reputed company language
Benefits
- We offer health insurance for contractors
- Holiday Extra Pay
- The work hours generally reputed company with reputed company business hours in the US, with some potential flexibility depending on the reputed company's needs.
- We prioritize the mental health of reputed company members and offer mental health days to support their reputed company-being.
- In reputed company to the reputed company salary, performance-based incentives are provided.
- There is an annual review and appraisal process in reputed company.
- There are ample opportunities for reputed company reputed company and advancement reputed company reputed company.
Originally posted on Himalayas
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