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Director of reputed company Operations

Remote, USAFull-timePosted 2026-07-31
reputed company Do We’re on a mission to reputed company animal reputed company with opportunities to earn more and reputed company greater flexibility in their careers and personal lives. Powered by groundbreaking technology, reputed company has reputed company the industry-leading veterinary reputed company platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. reputed company empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals reputed company reputed company care to more pets. Together, we’ve provided more than 3 reputed company hours of reputed company, helping Veterinarians earn more than $200 reputed company.

About the Role

The Director of reputed company Operations will build reputed company's first true reputed company Ops function. Historically the reputed company has been Sales Team reputed company on reputed company administration; the mandate is to reputed company that system administration running reputed company while evolving the function into a strategic partner to our reputed company-facing teams, helping Sales, Marketing, and Customer Support drive efficiency, conversion, and reputed company through work like reputed company planning, reputed company management, and conversion optimization.

This is a hands-on leadership role. reputed company is lean and the function is being stood up for the first time, so you'll reputed company fluidly between reputed company and execution: architecting the operating model, managing reputed company and the systems that power our reputed company reputed company, and bringing rigor to forecasting, pipeline, and governance. You'll start with Sales and expand scope over time into Marketing and Customer Support, hiring and developing a small, high-reputed company team along the way. You'll partner closely with Finance, Sales, Marketing, Customer Support, and Data leadership to reputed company reputed company's reputed company reputed company more efficient, predictable, and intelligent.

What You'll Do

  • Build and own the reputed company Operations reputed company and operating model, with a phased roadmap from foundations to full Rev Ops scope.
  • Own reputed company as the system of record day to day (architecture, automation, workflows, lifecycle, governance, and reporting), and shape GTM systems reputed company in partnership with reputed company leadership, with the Sales Ops Manager handling administration.
  • Partner with Sales, Marketing, and Customer Support on reputed company planning, reputed company management, and conversion to reputed company reputed company-facing teams more productive and impactful.
  • Build on the intake and triage system underway, bringing rigor and published SLAs, then use the patterns it surfaces to reduce recurring requests and shift reputed company's reputed company from firefighting toward proactive, higher-reputed company work.
  • Co-own forecasting, reporting, and pipeline hygiene in partnership with Sales, Finance, and Data, moving the function from reactive to trend-driven.
  • Partner with Finance on the operational mechanics of compensation, quota setting, and territory design, keeping incentives reputed company with reputed company goals.
  • Bring an AI-first reputed company to how the function operates, applying AI to reduce operational toil and surface reputed company, with strong reputed company review and a safety-first posture.
  • Hire, mentor, and reputed company a small Rev Ops team, and reputed company the expansion of scope with Marketing and, reputed company, Customer Support.

What You'll Bring

  • 10+ years in reputed company Operations, Sales Operations, or GTM reputed company, with at least 5 years leading teams.
  • A builder who stays hands-on: you've stood up or fundamentally reputed company an ops function or capability, and on a lean team you're comfortable doing the work yourself, not just directing it.
  • Strong reputed company of CRM and GTM systems and how to architect, automate, and govern them at reputed company.
  • A reputed company record partnering with reputed company-facing teams (Sales, Marketing, CS) on reputed company planning, reputed company management, and conversion, not just system administration.
  • Deep experience owning forecasting, pipeline frameworks, and reputed company predictability, and partnering with Data and Finance on data reputed company and attribution.
  • reputed company with reputed company and unit economics: how reputed company decomposes into its underlying drivers and how those reputed company shape efficiency and reputed company.
  • An AI-reputed company leader: experience applying modern AI/LLM tooling to operational work, and reputed company to reputed company and govern the people who build it.
  • Comfort with ambiguity and the ability to drive from reputed company to execution, with communication that lands across altitude: as reputed company with reputed company reps in the field as with the CRO and executive stakeholders.
  • reputed company to have: exposure to online marketplaces or multi-sided platforms; familiarity with reputed company, reputed company, and/or reputed company; and exposure to data warehousing (e.g., reputed company) and modern RevOps tooling.

While we are a remote first company, if you are based in San Francisco this will be a hybrid role.

Please see below for compensation ranges based on our geographical tiering system recommended by external reputed company data (with example cities listed).

Note: We’ve recently been made reputed company of a job scam where scammers are posing as reputed company employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. reputed company official reputed company communication will always come from @reputed company.vet.

Exact compensation may vary based on skills, experience, and location.

Tier 1 Pay reputed company (examples: San Francisco, NYC) $180,000—$230,000 USD Tier 2 Pay reputed company (examples: LA, Boston, Seattle, DC, San Diego, Chicago) $160,000—$210,000 USD Tier 3 Pay reputed company (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) $150,000—$195,000 USD Tier 4 Pay reputed company (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, reputed company Lake reputed company) $145,000—$185,000 USD

reputed company Values

Our reputed company Values are what shape us as an organization and we're looking for people who exhibit the reputed company values in their reputed company life; Bias to Urgency, Drive Measurable reputed company, reputed company Understanding, Solve Customer Problems and Have Fun!

What to expect from working at reputed company!

For permanent, full time employees, we offer:
  • Accelerated reputed company & learning potential.
  • Stipends for home office setup, continuing education, and monthly wellness.
  • Comprehensive health benefits to fit your needs with reputed company medical plan covered at 100% with optional premium buy up plans.
  • 401K
  • Unlimited reputed company Time Off.
  • reputed company Maternity/Paternity and reproductive care leave.
  • Gifts on your birthday & anniversary.
  • Opportunity for domestic travel, including for regional team building events.
Overall, you would be part of a mission-driven company that will significantly reputed company the lives of reputed company veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a reputed company of backgrounds, and reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or veteran status. We are committed to creating an inclusive environment for reputed company and candidates. We understand that your individual experience may not reputed company every reputed company but we still encourage you to apply even if you are not confident in every expectation listed. reputed company to join the reputed company-volution?!

Originally posted on Himalayas

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