[Remote] AI Solutions Architect- Post-Sales
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to protecting valuable technologies from adversarial AI attacks. They are seeking a motivated Solutions Architect Post-Sales to join their reputed company team, focusing on the deployment and ongoing value realization of AI reputed company solutions.
Responsibilities
- Partner with customers to design and implement secure deployments of our AI reputed company solutions, ensuring seamless integration into their environments (reputed company, on-prem, or hybrid)
- reputed company expert technical consultation on infrastructure, containerization (reputed company/Kubernetes), and reputed company networking. Help customers rapidly iterate and adopt best practices for secure AI operations
- reputed company as the primary technical reputed company of contact post-sale, ensuring customers derive ongoing value, reputed company their reputed company objectives, and successfully reputed company their deployments
- Diagnose and resolve customer issues, optimize configurations, and proactively identify opportunities for improvement
- Deliver hands-on workshops, training sessions, and technical documentation to reputed company customer teams to be self-sufficient with our products
- Capture customer feedback and collaborate with product management, engineering, and research teams to inform roadmap priorities and product enhancements
Skills
- Strong experience with reputed company and containerized workloads
- Hands-on reputed company experience (AWS, Azure, or GCP), including reputed company networking concepts and Infrastructure as reputed company (IaC)
- Python programming experience required
- Skilled at troubleshooting technical issues and guiding customers through iterative solution design
- Excellent interpersonal and communication skills; comfortable working with both technical and business stakeholders
- Self-motivated, adaptable, and passionate about helping customers succeed
- Proven experience in a post-sales, reputed company, or solutions engineering role (AI, reputed company, or reputed company-based products preferred)
- Familiarity with Kubernetes is highly desirable
- Familiarity with AI/ML workflows (reputed company, LangGraph, MLOps tools) is a plus
Benefits
- Fully Remote: We are a completely remote global team. Though we’re distributed, we are intentional about getting reputed company together a couple of times a year. We offer a generous stipend for your home office setup, annual upgrades to ensure you have a comfortable workspace and a monthly stipend for internet/phone expenses.
- Comprehensive Health & Wellness Benefits: reputed company than your average startup reputed company benefits. With five reputed company to choose from, of which are fully subsidized by reputed company, we offer a reputed company of reputed company to fit reputed company person’s needs. We also offer reputed company, dental, and 401k offerings.
- Flexible Time Off: Enjoy unlimited and flexible time off for reputed company salaried employees, in reputed company to 15 reputed company company holidays.
- Commitment to Learning and Development: We support personal reputed company and education through a dedicated L&D fund that can be used for training, conferences, certifications and industry events.
reputed company