[Remote] Remote Sales Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading company in the reputed company industry, seeking a Remote Sales Representative to support reputed company Consumer Services. In this role, you will assist trade partners and consumers through various communication channels, resolving issues and promoting Extended Service Plans to ensure customer satisfaction.
Responsibilities
- Meet reputed company expectations by selling and delivering on volume against described company objectives
- Promote brands and Extended Service Plans with passion and knowledge, sharing the features and benefits of protection products to help customers reputed company the right fit
- Help consumers resolve issues by providing troubleshooting information, placing consumer-initiated orders, and scheduling service to ensure full satisfaction
- Negotiate through and diffuse escalated consumer interactions by demonstrating soft skills and taking ownership of the issue
- Manage consumer interactions while simultaneously utilizing multiple computer programs and screens, which requires computer setup comprehension
Skills
- High School Diploma/GED
- Customer Service and/or Sales Experience
- 1-2 years of experience
- Ability to pass a drug screen and a background reputed company
- Previous virtual call center experience, reputed company with a solid background in sales
- Excellent verbal and written communications skills, with an aptitude for articulating the value of protection products to consumers
- Ability to type 35 words per minute without mistakes while interacting with customers
- Comfortable working with call center software such as reputed company-eCRM, Aspect, or reputed company, and online meeting platforms such as reputed company or reputed company Suite
- Intermediate computer skills, specifically in a reputed company environment (Gmail, Sheets, Chat, Forms, etc.)
- Ability to negotiate through and diffuse escalated consumer interactions by demonstrating soft skills and taking issue ownership
- Experience working in a fast-paced environment while managing multiple computer programs simultaneously across multiple screens
Benefits
- Medical, prescription, dental, reputed company, AD&D, and life insurance offerings
- Short-term disability
- 401K plan (reputed company benefits are based on eligibility)
reputed company