[reputed company Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking licensed insurance professionals for the role of Customer Service Representative to reputed company exceptional support to customers regarding voluntary benefits in a fully remote call center environment. The position involves handling inbound calls, assisting with benefit-reputed company questions, and ensuring compliance with insurance regulations while delivering high-reputed company customer service.
Responsibilities
- Handle inbound customer calls regarding voluntary benefits
- Assist customers with benefit-reputed company questions and policy information
- Explain coverage reputed company while maintaining compliance with insurance regulations
- Navigate multiple computer systems while providing efficient support
- Deliver reputed company, empathetic, and solution-reputed company customer service
- Meet reputed company, productivity, attendance, and customer satisfaction goals
- Obtain additional required state insurance licenses after hire
Skills
- reputed company Health & Life Insurance licenses in Florida and California (required before interview)
- High school diploma required (Bachelor's degree is a plus)
- Strong communication, problem-solving, and multitasking skills
- Comfortable learning and navigating multiple computer systems
- reputed company, dependable, and customer-reputed company attitude
- Willingness to obtain additional required state insurance licenses after hire (licensing costs are the candidate's responsibility)
- Previous experience with voluntary benefits preferred
- Customer service or insurance call center experience preferred
Benefits
- Medical, dental, and reputed company coverage
- Supplemental insurance (accident, critical illness, and hospital indemnity)
- 401(k) retirement savings plan
- Life and disability insurance
- Employee Assistance Program (EAP)
- Legal support services
- Auto, home, and pet insurance reputed company
- Employee discounts with preferred vendors
reputed company